Pine Belt Subaru

Great experiences Matt Mazza is very professional and never pushy. I've been sending everyone I know to him for years, I highly recommend. It's not just one good salesm Matt Mazza is very professional and never pushy. I've been sending everyone I know to him for years, I highly recommend. It's not just one good salesman, though, the whole team is great. I spent some chatting with Geo Padilla, and hen I brought my kids in, one of the managers baked fresh cookies, More

2nd time at Pine Belt Subaru MATT Mazza is an outstanding salesman and twice has gotten a good deal for my wife and I on our Subaru. This makes us a two Subaru family now and we a MATT Mazza is an outstanding salesman and twice has gotten a good deal for my wife and I on our Subaru. This makes us a two Subaru family now and we are delighted with both our Forester and now our new Impreza. More

Staff is friendly enough, but double check that contract. A quick summary: my negotiation and buying experience was about average, but signing day turned up a couple weird things, one of which I didn't press A quick summary: my negotiation and buying experience was about average, but signing day turned up a couple weird things, one of which I didn't press on and now I regret it. If 3 stars is what I envision a typical car buying experience to be, I'll give it a 2 because I'm still left with a sense that I was misled into paying more money than I had to when I signed. *** Long Version *** Recently purchased a car here. I don't live near Lakewood, but they had a car that I was interested in buying in their lot to take advantage of some manufacturer promotions (0% interest for 63 months), so I made the trip. I was a bit wary because of the extra time I'd have to travel, but decided to go through with it anyway. My first experience here was a test drive I scheduled online. The test drive went well enough, and I was glad to see that they were comfortable letting me take the Impreza out on my own without a salesman in the car. After my return, I met with Matt Mazza. I felt Matt was friendly and professional. I went through the normal sales pitch with Matt and his manager, Mike, who offered me a price for the car and didn't put up much of a fight when I said I would take their offer and think about it. I tried taking their price to some other dealers who were closer to me, but no one seemed very eager to beat it, so I agreed to purchase the car from Matt. We did all the following correspondence through email because of distance. I tried my best to be able to get copies of the contract and other financial paperwork, but didn't get a response to those specific requests. Since I was concerned mainly about the out the door price, I did send a request for what the out-the-door price would be, and Matt did send a response to that, and the price was what I had expected. Matt also confirmed that I qualified for the 0% interest promotion. I scheduled a signing day to pick up the car, and a friend gave me a ride and waited for me. Since it was 0% interest, it wasn't hard to do the math to figure out my monthly payments, so I calculated it ahead of time. The paperwork initially had a different monthly payment than what I came up with, and I came to find that they actually had the incorrect monthly interest rate and incorrect maturity term on it. I pointed this out and the finance rep apologized and reprinted the paperwork for me. I confirmed the new paperwork was correct, and that my out-the-door price was correct, and signed. The one thing I regret is that there was a line item in the contract for a slightly extended manufacturer warranty (3 years/45000 miles instead of 3 years/36000). This cost an extra $525 ($561.09 after taxes), but because it was presented to me that Subaru was requiring their dealers put this warranty on the cars they were selling for the month, and the out-the-door price was correct, I didn't think about it much. I refused the other warranties, and this warranty is actually from the manufacturer (Subaru Added Security), so it isn't as shady as a third-party warranty. Still, I should have fought harder to have that item removed before I signed and possibly could have actually had lower payment, or left without purchasing the car if it couldn't be done. If 3 stars is the typical experience where I had to negotiate a price I wanted but still am able to leave with a car without feeling cheated, I gave it 2 stars because the overall experience was average and everyone was mostly friendly, but ultimately I still feel like I was misled a little bit. If the supposedly required warranty was mentioned during my emails with Matt when talking about the out-the-door price, or if it wasn't presented to me as required, my review would be better, but this left a slightly bad taste in my mouth that no amount of friendliness could eliminate. More

Give Iggy Giroux your wish list! I went to Pine Belt Subaru to get an idea of the cost of a new Forester. I told Ian Giroux (Iggy) my 'Must Have's' and he took a car from the lot tha I went to Pine Belt Subaru to get an idea of the cost of a new Forester. I told Ian Giroux (Iggy) my 'Must Have's' and he took a car from the lot that had all of them. After a brief back and forth, we were able to agree on a price; and off I went in a 2018 Forester at 0% for 59 months. Everyone that has seen the SUV is impressed. The dealership has done a lot of helpful follow up since my purchase. This is a one stop dealership; so bring your charge card! More

Simple and easy We went to check out several other dealerships prior to finding a nice "online" deal with Pine belt. We were told the car was actually in stock and to We went to check out several other dealerships prior to finding a nice "online" deal with Pine belt. We were told the car was actually in stock and to come on over. Very knowledgeable salesman and easy buying experience. No nonsense. No run-around. Would highly recommend. More

Amazing experience Painless and easy experience. I inquired to Matt about what I was looking for and he did not disappoint. He helped me find the perfect car for my ne Painless and easy experience. I inquired to Matt about what I was looking for and he did not disappoint. He helped me find the perfect car for my needs. Everything was smooth and professional. If you are considering a new vehicle go to pine belt More

It was a joy dealing with Pine Belt It was a pleasure doing business with Pine Belt. It started with a warm welcome from Stephen Chin-hing. Stephen knows his product extremely well and It was a pleasure doing business with Pine Belt. It started with a warm welcome from Stephen Chin-hing. Stephen knows his product extremely well and was very informative. He set me up with a test drive and was very efficient in getting my old car appraised. After I made the purchase and emptied my old car and drove home he called to say he found my flash drive and he saved it for me. I found him very pleasant to talk with and felt he was genuinely interested in me. Tom, the manager on duty, made a very reasonable offer on a new Forester and I was glad to accept it, It was a great relief to be given an offer without spending hours arguing back and forth. Bill Taylor handled the paper work and was a great guy to be with. He offered a fair price on an extended warrantee and did not try to over-sell me. There were no sneaky add ons like I have had at other dealerships. I came back to the dealership and decided to lengthen my contract. Bill gave me a clear sense of the choices without a bit of pressure. We were able to easily change the contract with Lindsay's help. Although there was a lot of paperwork that had to be redone, Lindsay did it without any complaints and was very pleasant to be with. I had a question about using the homelink and Dan immediately emailed me a link with information. I will be meeting with him again to answer questions and I know it will go well. More

Thanks Had a good experience with the dealership. Got the car I wanted. Geo was easy to work with and was very accommodating through the process. Had a good experience with the dealership. Got the car I wanted. Geo was easy to work with and was very accommodating through the process. More