Pine Belt Subaru

Liars/Cheaters and they threaten customers Vin ending with 8548 for a 2020 ascent touring/lcg port/assembly in IN. Marisa's boss and GM LIED to me FOUR TIMES during this process. First and Vin ending with 8548 for a 2020 ascent touring/lcg port/assembly in IN. Marisa's boss and GM LIED to me FOUR TIMES during this process. First and foremost they did not negotiate in good faith. Marisa brought my True Car printouts back to them negotiating a SELLING-OUT-THE-DOOR-PRICE and they did it on the last price listed which included dealer fees and documentation feed yet I ended up PAYING FOR THEM so I was charged double. You cannot tell me this was the first time they dealt with a True Car printout or negotiation. So that means they PURPOSELY LIED about the price. Second and thirdly there were upgrades on the car and was told it was extra not listed, fine no problem. Then was told the price was X amount for 3 upgrades and we agreed; only to find out later that they LIED and floormats which they included in that price was all the sudden NOT and that was the difference in my starting selling price!!!! so got charged yet again double for something. So now we have a different selling price then agreed upon and a different amount to the upgrades. Finally the fourth time is when I went in to pick up my plates and registration. Rather than ask over the phone (and yes I know I signed documents over this) I asked them faced to face. Marisa's manager and the GM told me in a flippant and callous way that there was nothing they would do for me and insinuated that if I pressed the issue they would pursue legal action against me. So while there I was bombarded dealing with 7 people, whisked into a small office to sign everything and then pay my down payment right away after that. All while handling my wife, 1 and 1/2 year old, my 3 year old, and my parents! This place is so bad I would avoid it as there are other Dealerships you can try!!!!!! More

Subaru purchase Luis and Michael were very friendly and professional. I was in and out quickly and the coffee and breakfast was a bonus! Hats off to Pine Belt Subaru Luis and Michael were very friendly and professional. I was in and out quickly and the coffee and breakfast was a bonus! Hats off to Pine Belt Subaru More

A Big Relief! My Wife always hates car shopping and car salesmen. Daniel greeted us upon arrival and spoke plainly and honestly. He listened to and understood our q My Wife always hates car shopping and car salesmen. Daniel greeted us upon arrival and spoke plainly and honestly. He listened to and understood our questions, then helped guide us towards the type of vehicle we were looking for...The final negotiations with Eric were pleasant and friendly. This is the 2nd time we have purchased a vehicle at Pine Belt Subaru, after going to other dealers and walking away upset. Next time, we will go to Pine Belt Subaru first. J&H More

Great service. Very nice and considerate person. Listened to my issues and helped me in the decision process. This is my fifth Forester I am part of the family. Lu Very nice and considerate person. Listened to my issues and helped me in the decision process. This is my fifth Forester I am part of the family. Luis was wonderful. More

Great Experience Had a great experience at this dealership. Would definitely recommend it. Definitely glad I came here. Found a great deal and a great car. Daniel was Had a great experience at this dealership. Would definitely recommend it. Definitely glad I came here. Found a great deal and a great car. Daniel was really great! More

Great experience! I had an incredible experience buying a car here! Everyone was so helpful in getting me a new car, even when communicating from out of state. So grate I had an incredible experience buying a car here! Everyone was so helpful in getting me a new car, even when communicating from out of state. So grateful for the help of the team at pine belt Subaru! More

Great Experience Came to Pine Belt Subaru after visiting another local dealership leaving there unimpressed. Without question this experience was excellent and dire Came to Pine Belt Subaru after visiting another local dealership leaving there unimpressed. Without question this experience was excellent and directly attributed to Michael Tillis my salesperson. He was not only professional but Listened (a skill rate in car sales) and delivers a very competitive deal. I would highly recommend not just the dealership but specifically Michael. More

Amazing Salesperson! Mike was great. There was no pressure and he helped us out even when we had some service issues after the sale. He was always available and willing Mike was great. There was no pressure and he helped us out even when we had some service issues after the sale. He was always available and willing to help us out even after the sale. Highly recommend! More

Matthew klein Lou was a friendly, honest and very helpful salesman. Did whatever he could to get us the deal we were asking for. Would recommend everyone come see L Lou was a friendly, honest and very helpful salesman. Did whatever he could to get us the deal we were asking for. Would recommend everyone come see Lou for future car needs More

Dan the man! I just had a great experience with Dan Levine today! I told him what I wanted, what my budget was and HE MADE IT HAPPEN! Him and Erik went to great le I just had a great experience with Dan Levine today! I told him what I wanted, what my budget was and HE MADE IT HAPPEN! Him and Erik went to great lengths to make sure what we wanted was what we got! The place itself is beautiful and everyone is extremely helpful! Thank you! More