Piles Chevrolet
Dry Ridge, KY
Filter Reviews by Keyword
By Type
Showing 186 reviews
Chris was very helpful from the moment i arrived at the dealership. He was very professional, informative, and overall helpful throughout the buying process. I never felt pressured to buy, and he made sure dealership. He was very professional, informative, and overall helpful throughout the buying process. I never felt pressured to buy, and he made sure I was 100% happy with the truck i picked out. Overall it was a great experience and I would highly recommend checking out Piles Chevrolet. More
We have dealt with Chris Lawrence for our past 3 purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to be safe, not to drive fast. He is what customer service is about. He is always available and willing to go above and beyond for his customers. He is the BEST. More
I was very pleased with my purchase of a Toyota Tundra. Chris Lawrence and the rest of the staff was a pleasure to work with. I drove a 100 miles to get this deal and would do it again in a heart beat. Chris Lawrence and the rest of the staff was a pleasure to work with. I drove a 100 miles to get this deal and would do it again in a heart beat. More
Stopped in to check on the Arcadia and it hadn’t even been through service yet. As far as visiting with the salesman. Seemed as if he didn’t care if he sold me a vehicle been through service yet. As far as visiting with the salesman. Seemed as if he didn’t care if he sold me a vehicle More
If I could share less than one, I would. Went up to buy a used truck with 19k miles on it. Carfax reporting small damage on right side, come to find out the truck had severe frame damage f Went up to buy a used truck with 19k miles on it. Carfax reporting small damage on right side, come to find out the truck had severe frame damage from a wreck. After arguing back and forth with salesman/manager they gave a loaner truck to put "hands on" the truck I purchased. Then they stated that their employee stated it was a "safe" truck to drive. In the end after going back and forth over them selling a vehicle with frame damage they decided to buy it back. Which does work out for me, but still had to eat the taxes that I paid on top of the vehicle. But, they're doing me a favor, right? Pathetic dealership and manager. I went back and looked at the Carfax after they purchased the vehicle back, and much to my surprise (sarcasm) they put in major damage on the front and side to cover, don't know if it was fixed properly but I guess not my problem anymore from here. The whole experience from start to finish just put you in a weird feeling which I should have went with my gut from the start. Saleman I talked to from start handed me off to another one when I arrived, weird. Don't listen to them on the Autocheck they provide and get a Carfax. Be cautious before you purchase and have a mechanic/body shop look the vehicle over if you do. I will NEVER return, and if anyone looks for a recommendation I will tell them to steer clear of Piles. More
Upon my visit to Piles Chevrolet, I dealt with Randy , and then primarily Chris, I was very pleased with both of them, and definitely would recommend them and then primarily Chris, I was very pleased with both of them, and definitely would recommend them More
I was extremely satisfied when I traded my Ford F250 and bought a Chevrolet. Chris Lawrence was awesome to work with. Had no problems with him. But when I decided to trade again we couldn't come to a satisf bought a Chevrolet. Chris Lawrence was awesome to work with. Had no problems with him. But when I decided to trade again we couldn't come to a satisfactory agreement. The vehicle I was interested in needed tires and they wouldn't agree to put some on it. I just didn't feel right about having to put them on if I was paying what they wanted for the vehicle. I still check out what they have and would definitely work with Chris Lawrence again. More