Piles Chevrolet
Dry Ridge, KY
Filter Reviews by Keyword
By Type
Showing 184 reviews
They refused to fix my Truck brakes to certified truck sales expectations. They tried 3 t8mes and failed, then refused to take care of the problem. It was a brake issue.. I had to end up taking it t sales expectations. They tried 3 t8mes and failed, then refused to take care of the problem. It was a brake issue.. I had to end up taking it to an actual reputable Toyota dealer!! The service manager was very unprofessional, and dodge my evey call. And when I did have an appointment with him, He wasn't there.. I would not recommend Piles Chevrolet More
The staff were very helpful. They went so far as to bring the vehicle to me for a test drive and then took me to pick up the vehicle on his day off! They went so far as to bring the vehicle to me for a test drive and then took me to pick up the vehicle on his day off! More
Dan W. provided his personalized assistance and guidance so he could establish a connection with their customers and gain their trust. He understood our fam provided his personalized assistance and guidance so he could establish a connection with their customers and gain their trust. He understood our family's specific requirements and offered tailored solutions that could significantly enhance the sales experience and increase the likelihood of closing a deal. Thank you DAN W. More
Always while at the dealership the are respectful, helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus More
I had a great experience. I had a problem with the truck and the said bring it right over. They gave me a loner no question asked. Good People. I had a problem with the truck and the said bring it right over. They gave me a loner no question asked. Good People. More
Chris was very helpful from the moment i arrived at the dealership. He was very professional, informative, and overall helpful throughout the buying process. I never felt pressured to buy, and he made sure dealership. He was very professional, informative, and overall helpful throughout the buying process. I never felt pressured to buy, and he made sure I was 100% happy with the truck i picked out. Overall it was a great experience and I would highly recommend checking out Piles Chevrolet. More
We have dealt with Chris Lawrence for our past 3 purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to be safe, not to drive fast. He is what customer service is about. He is always available and willing to go above and beyond for his customers. He is the BEST. More