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Piles Chevrolet
Dry Ridge, KY
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I contacted piles via Internet was actually able to find a truck online online and get most of stuff done via Internet. Then I showed up at the dealership on Saturday May 25, 2024 met up with Virginia was a a truck online online and get most of stuff done via Internet. Then I showed up at the dealership on Saturday May 25, 2024 met up with Virginia was able to test drive the truck and within about two hours at all the paperwork done a trade-ins complete and was leaving with her 2020 Dodge ram 1500 Bighorn, everybody we met Or interacted with was very polite and treated you like family. I’ve bought several cars from different dealerships in the area in the past and piles is by far the best and in the future when I need another vehicle, there’s only one place I will go Piles Chevrolet your not a customer you are family More
Great used car buying experience. We came from out of state to look at a vehicle. Doug was a great salesperson and everyone else in the dealership was very personable. Matt the Financ We came from out of state to look at a vehicle. Doug was a great salesperson and everyone else in the dealership was very personable. Matt the Finance Manager was very helpful and made the out of state buying process very easy. More
They refused to fix my Truck brakes to certified truck sales expectations. They tried 3 t8mes and failed, then refused to take care of the problem. It was a brake issue.. I had to end up taking it t sales expectations. They tried 3 t8mes and failed, then refused to take care of the problem. It was a brake issue.. I had to end up taking it to an actual reputable Toyota dealer!! The service manager was very unprofessional, and dodge my evey call. And when I did have an appointment with him, He wasn't there.. I would not recommend Piles Chevrolet More
The staff were very helpful. They went so far as to bring the vehicle to me for a test drive and then took me to pick up the vehicle on his day off! They went so far as to bring the vehicle to me for a test drive and then took me to pick up the vehicle on his day off! More
Dan W. provided his personalized assistance and guidance so he could establish a connection with their customers and gain their trust. He understood our fam provided his personalized assistance and guidance so he could establish a connection with their customers and gain their trust. He understood our family's specific requirements and offered tailored solutions that could significantly enhance the sales experience and increase the likelihood of closing a deal. Thank you DAN W. More
Always while at the dealership the are respectful, helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus More
I had a great experience. I had a problem with the truck and the said bring it right over. They gave me a loner no question asked. Good People. I had a problem with the truck and the said bring it right over. They gave me a loner no question asked. Good People. More