Piles Chevrolet Buick

Watch out for the up-sell I went in for an oil change and tire rotation. I will say they didn't say anything about what my car needs. When I checked the paperwork, I noticed I went in for an oil change and tire rotation. I will say they didn't say anything about what my car needs. When I checked the paperwork, I noticed that it under "requires immediate attention" was an alignment for $99.95 and a wheel balance and tire rotation for $48.80. Both were marked as declined, "Reason not Selected." Well, the actual reason is, no one mentioned it. But anyway, there is no sheet showing what was out of alignment and the car drives straight. They usually check that in the drop off lane, and I don't remember seeing them do that. Maybe they did it somewhere else. Next is the tire rotation. It was brought in for a tire rotation. I paid for a tire rotation. Why do I have a sheet saying I need a tire rotation. As for the wheel balance, the car drives fine, no vibration, etc. On the multi-point inspection sheet, wheel balance was marked as "Not Inspected." Okay... then how do we know we need a balance. Additionally, the tire wear patterns were marked as "not inspected." My thing is, for the person that doesn't know any better, they may see those red X's and go back in and start paying for all of that stuff. But, none of it was needed. More

Fast, courteous service I live about an hour's drive away and walked in with the car I wanted already in mind, so I didn't expect much issue. Bill Sharp and the other staff w I live about an hour's drive away and walked in with the car I wanted already in mind, so I didn't expect much issue. Bill Sharp and the other staff went out of their way to make sure this car buying experience was headache-free, and worked within my situation to guarantee a reasonable price. Within a couple hours I had the test drive, insurance signed up, car paid for, tags and the car keys in hand and I was out the door. Facility itself is easy to access directly off the interstate. Show floor is neat and nicely maintained as well. I'd recommend going here as a first time shopper or with a vehicle already picked out. Highly recommended. More

Low pressure, friendly staff I had email correspondence with Chris Lawrence on the 2016 Silverado that I wound up purchasing. He was able to promptly answer any questions I had. A I had email correspondence with Chris Lawrence on the 2016 Silverado that I wound up purchasing. He was able to promptly answer any questions I had. After a couple of glitches in my schedule, I made it down there. Chris was off that day, but he communicated with Joseph and Cale, so that on my arrival, they had the truck waiting on me to see! Made the deal that night and I couldn’t be happier with it! Piles Chevrolet has earned my future business! More

Good place Matt hendren was very nice he work so hard to get me in a truck like I went in to the car lot wanting , and he go me in a truck and I love the truck M Matt hendren was very nice he work so hard to get me in a truck like I went in to the car lot wanting , and he go me in a truck and I love the truck Matt has help me get and I really appreciate everything Matt has done and Matt is doing thanks Matt More

Quickest car buying experience I am very pleased with the overall process of buying my Ford Fusion from piles Doug Adams was a fabulous salesmen worked with me and kept me updated a I am very pleased with the overall process of buying my Ford Fusion from piles Doug Adams was a fabulous salesmen worked with me and kept me updated as well as the finance manager mr Ernst very pleased and will continue to be a customer More

Excellent!! Bill Sharp is a great sales person. Was prompt to answer questions and call back with decisions and offers. He diffenly goes above and beyond from any Bill Sharp is a great sales person. Was prompt to answer questions and call back with decisions and offers. He diffenly goes above and beyond from any other person I’ve bought a truck from. More

Bill sharp performance review Bill Sharp did an excellent job in selling me on the 2019 chev Colorado. He took his time in selling me on the virtues of this PU. He was thorough on Bill Sharp did an excellent job in selling me on the 2019 chev Colorado. He took his time in selling me on the virtues of this PU. He was thorough on the steps of the sales process.Anything that I was uncertain of he went out his way to get answers to me. Piles sales staff all were spot on on their explanation of my questions. More

Great Service Friendly and fast process. Would highly recommend. Doug was great to work with, financing was quick and easy.. cleaned and filled vehicle with full ta Friendly and fast process. Would highly recommend. Doug was great to work with, financing was quick and easy.. cleaned and filled vehicle with full tank of gas! More

excellent place to buy a vehicle they treated me well and in a timely manor . Recommend to anyone looking for a new or used vehicle. The best people to deal with in the area they treated me well and in a timely manor . Recommend to anyone looking for a new or used vehicle. The best people to deal with in the area More

Perfect the best dealership I’ve ever been to. I would not go any where else and my salesman was the best. They were truthful and got me in the vehicle that I wanted and at the price I was wanting I would not go any where else and my salesman was the best. They were truthful and got me in the vehicle that I wanted and at the price I was wanting to pay. More