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Piazza Nissan of Ardmore
Ardmore, PA
244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 244 reviews
May 29, 2021
They are professional but at times they lack solid communication with the customer. I had to go back several times but all turned out well. communication with the customer. I had to go back several times but all turned out well. More
by DARRYLKELLY90
Verified CustomerEmployees Worked With
Samantha Hanlein
May 28, 2021
I’m always meet with kind words and a smile. Everyone is so nice and things run very smoothly. I will always come back to Nissan so nice and things run very smoothly. I will always come back to Nissan More
by Kammy
Employees Worked With
Jessica and joe in the service dept. , Anthony Mazzotta, Samantha Hanlein, Ed Moffett
May 28, 2021
I had a schedule appointment at 9:00 a.m. My car was I had a schedule appointment at 9:00 a.m. My car was not service until about two or three hours later. I had to call about 1:00 p.m. to find out wh I had a schedule appointment at 9:00 a.m. My car was not service until about two or three hours later. I had to call about 1:00 p.m. to find out what was going on with my car in for oil change and inspection. There was other work that needed to be done after speaking with Service Agent. There need to be a timely call back to let customer know what is going on with their car since there is no waiting for service to be completed. More
by SHOULM2
Employees Worked With
Joe
May 28, 2021
Everyone was very understanding f my situation. heard a noise brought the car in, explained I only hear it when the car has been driven for a few hours. of course when I brought it in no one heard it. The noise brought the car in, explained I only hear it when the car has been driven for a few hours. of course when I brought it in no one heard it. The service rep. said the next time I hear it bring it right to us. Well needless to say I heard it a few weeks later stronger. Called as I was told bring it right. they where able to determine what the problem was an was able to fix it. Thank you Joe and Samantha More
by EVELYNTOOMEY
Employees Worked With
Samantha Hanlein
May 28, 2021
It's not the dealer's fault but...I was instructed to bring my car in for a recall and told that they needed it for 4-5 hours. I dropped the car off and when I picked it up was told that the car needed t bring my car in for a recall and told that they needed it for 4-5 hours. I dropped the car off and when I picked it up was told that the car needed the recall part and that they had ordered it. And that I would need to bring it in again. What!! Why would they schedule me for a recall appointment if they did not have the needed part in stock. Ridiculous. I was told that it was Nissan's fault as they don't supply the part until the car is examined and determined to need it. regardless, no concern for the customer's convenience. More
by jrose907
May 27, 2021
Wonderful service as always. All staff is kind, welcoming and attentive. I only get my car serviced at this dealership. I would highly recommend them. and attentive. I only get my car serviced at this dealership. I would highly recommend them. More
by SANDYBEAR669
Employees Worked With
Justin Tierney, Samantha Hanlein, Danielle McCarter, Ed Moffett
May 27, 2021
The service was scheduled timely but they misunderstood that I was asking them to do the work and not just give me an estimate so they needed my car for an extra. Due to Covid is wasn’t a big deal but stil that I was asking them to do the work and not just give me an estimate so they needed my car for an extra. Due to Covid is wasn’t a big deal but still inconvenient. Otherwise quality work. More
by RIVKAHP
Employees Worked With
Samantha Hanlein
May 27, 2021
Was a very good experience. Everyone was very kind and informative. Just waited longer than expected. I will definitely be taking my car to Ardmore Nissan informative. Just waited longer than expected. I will definitely be taking my car to Ardmore Nissan More
by WENDYCBA
Employees Worked With
Ed Moffett
May 27, 2021
I have dealing with Nissan for about 8 years. I like the company. I've had two bad experiences with Nissan, but overall, I like the service. One thing I would like to see improved is the way Sales Reps an company. I've had two bad experiences with Nissan, but overall, I like the service. One thing I would like to see improved is the way Sales Reps and managers try to bleed the customers for as much money as they can get. More
by INETMAIL
Employees Worked With
Anthony Mazzotta, Chaz Bond
