Piazza Nissan of Ardmore

Communication was terrible. He spoke to me in a condescending manner when I asked questions to try and understand what work was complete and what was still left to do. My husban He spoke to me in a condescending manner when I asked questions to try and understand what work was complete and what was still left to do. My husband had a different experience when speaking to him. Never called to let us know the car was complete. I only got an automated text. More

While I do like the car I was sold, the experience of purchase, and subsequent interactions, not to mention the NUMEROUS mistakes made by dealership employees while processing the paperwork, left such a purchase, and subsequent interactions, not to mention the NUMEROUS mistakes made by dealership employees while processing the paperwork, left such a bad taste in my mouth that I will definitely never return to them. After having spent 6 hours sitting at a desk doing all the purchase, finance, and insurance paperwork, we had several different Nissan employees show up AT MY HOME DURING DINNER to get signatures on documents they had neglected to complete fully and correctly days previous. This happened both of the next two nights following the purchase, and in spite of my protestations after night 1, that I didn't want to be expected to let any more strangers into my home. They couldn't wait 2 more days for me to have time to return to fill out the paperwork. Flash forward a month, and I am trying to make my first payment on the loan that I signed up for at the dealership on day of purchase. I am unable to set up online payment for the loan, because the paperwork submitted by the dealership listed by birthday wrong, and now I have to go to a bank branch in person, with my xxxxxxx birth certificate, to get the issue corrected and be able to pay my bill in the next 10 days. Nissan, I hate you and I wish I'd kept looking. More

It was a really long wait time for an inspection that only required new windshield wipers only required new windshield wipers More

Friendly, explained everything, caring tried to keep us comfortable. Compassionate, very willing to negotiate and very helpful. comfortable. Compassionate, very willing to negotiate and very helpful. More

Service department was very concise, professional and patient I used a coupon. Advise me on some other work that was needed which I appreciate it wish I couldn't get done at the time. The rest of the pla patient I used a coupon. Advise me on some other work that was needed which I appreciate it wish I couldn't get done at the time. The rest of the place was very clean My only complaint would be in the waiting area where you have the Wi-Fi and the television please turn the people's court channel to Good morning America or a new show No one watched it and it was extremely loud and distracting everyone else was on their phone and it was five of us waiting. More

Pleasant greeting, accurate time wait, needed extra work but was offered a ride home...then decided to wait since extra work was begun immediately. but was offered a ride home...then decided to wait since extra work was begun immediately. More

No communication. Tried to tell me I needed services that were not needed. Really made it a horrible experience Tried to tell me I needed services that were not needed. Really made it a horrible experience More

Excellent and professional service He made sure the customer the customer was happy with the ending result . And that was excellent customer service. customer the customer was happy with the ending result . And that was excellent customer service. More

Excellent service got me in and out quickly Kyle has always been great providing top-notch service every single time always been great providing top-notch service every single time More

Ok Please. I've said enough Mmmmmmmm mmmmmm mm mmm mmmm mmmm mmmm mmmm mmmm mmmm mm I've said enough Mmmmmmmm mmmmmm mm mmm mmmm mmmm mmmm mmmm mmmm mmmm mm More