Piazza Honda of Springfield - Service Center

Was explained to what will happen and what was needed for my Beautiful experience. Made me feel recognized by how I was treated. Atmosphere was friendly and explanation was done so I could understand. Experien Beautiful experience. Made me feel recognized by how I was treated. Atmosphere was friendly and explanation was done so I could understand. Experience was not as painful as I thought it would be. More

Good Service My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where I thought someone was trying to game me or find a way for me to part with my money. Just the opposite is felt: if they can save me money, they will. I will continue taking my car to this service department. More

Friendly and fast service! Everyone at Piazza Honda is awesome and hard working. We came in for an oil change and were in and out in less than an hour with no appointment! Everyone at Piazza Honda is awesome and hard working. We came in for an oil change and were in and out in less than an hour with no appointment! More

easy and thorough oil change and check up I went in to have my oil changed and had a check up on my car. The experience was great. Jonathan reviewed everything I needed to address in the next I went in to have my oil changed and had a check up on my car. The experience was great. Jonathan reviewed everything I needed to address in the next couple months. Everything was very pleasant. More

Service given in a timely fashion I went in for maintenance and the service guy explained to me what needed to be done. And all the choices made by me to have things done were done qu I went in for maintenance and the service guy explained to me what needed to be done. And all the choices made by me to have things done were done quickly and I was out in no time. Thanks. More

Stanley Chilkotowsky was fantastic I came in for an airbag recall and asked if an arm-wrest could be replaced. Stanley greeted me professionally and processed my paperwork quickly. He s I came in for an airbag recall and asked if an arm-wrest could be replaced. Stanley greeted me professionally and processed my paperwork quickly. He said he'd see what they could do about the arm-wrest but that he couldn't guarantee it would be done since it was a non-OEM part. To my great surprise, when I picked up the Pilot, I was told they were able to replace the arm-wrest...at no charge! Thank you to Stanley and the Service team for providing me with such a fantastic customer experience. I'll definitely be back and will recommend Piazza Honda of Springfield to others. More

Oil seals leak Was advised during maintenance visit in May of oil seals leaking and requested to bring my car back in a few months for replacement of the seals . The Was advised during maintenance visit in May of oil seals leaking and requested to bring my car back in a few months for replacement of the seals . The replacement service went smoothly and I was in-and-out within two hours. All personnel were both professional and friendly and l know my car received expert service. Thanks Piazza!! More

Always curtious and helpful They provide me with valuable affordable suggestions to help keep me and the car as safe as possible. The quality of service is top notch and the gent They provide me with valuable affordable suggestions to help keep me and the car as safe as possible. The quality of service is top notch and the gentlemen at the desk are always extremely curtious and helpful More

Great staff,very courteous and polite. I have been dealing with Piazza Honda for over 15 years. Always satisfied with there service and professionalism. I won’t deal with anyone else. These I have been dealing with Piazza Honda for over 15 years. Always satisfied with there service and professionalism. I won’t deal with anyone else. These guys are the greatest! More

Service deptarent is very efficient The service department is very efficient and friendly. George V helped us with a seat belt issue on a used car that we purchased from a third party. The service department is very efficient and friendly. George V helped us with a seat belt issue on a used car that we purchased from a third party. You guys surprised us , We did not expect that kind of service from a dealership considering that the car was purchased used and from a private party. You guys now have a lifetime customer. Thanks again More