Piazza Honda of Springfield - Service Center
Springfield, PA
981 Reviews of Piazza Honda of Springfield - Service Center
Excellent service The whole Service Experience was excellent. They were very professional and helpful. My Service Advisor kept me up to date during my short wait at th The whole Service Experience was excellent. They were very professional and helpful. My Service Advisor kept me up to date during my short wait at the dealership. I love that they have indoor valet service. I never have to be out in the inclement weather. More
Used car We purchased a 2016 Honda Civic last June and I brought it in for an oil change. While I was there the service guy told me it needed a break fluid dra We purchased a 2016 Honda Civic last June and I brought it in for an oil change. While I was there the service guy told me it needed a break fluid drain and change. A few minutes later he came back to me and said that the rear breaks needed to be replaced. My care is only 7 months old to me. He said that when they received the car, they never did a thorough inspection of the car, so the rear breaks were put on for free. But the break fluid should have also been for free. This is part of their multi point inspection and it slipped through their service department. Now I'm wondering what else they forgot to check. Honda always holds themselves to a higher standard, but this time I feel they failed me and my family. I had a Dodge caravan for 11 years and it never needed its break fluid drained and changed!! Plus I was there for about 3 hours!! It wasn't the fault of the service guy, so I will not use his name and get him in trouble, but I do think whoever FIRST inspected the car back in June of 2018 should be held accountable, if he's still there!! More
Service-Gary Weber I purchased my CRV from Piazza Honda of Springfield in August of 2017 - I've continued with Piazza with service for my vehicle, I've regularly worked I purchased my CRV from Piazza Honda of Springfield in August of 2017 - I've continued with Piazza with service for my vehicle, I've regularly worked with Gary Weber when scheduling appointments for service - he is incredibly thorough from start to finish with all my appointments. I ask for him specifically because I know he will make sure all aspects of my service are handled promptly, courteously and meticulously. He will also follow up with me after the service to assure that all my needs were met with whatever service was performed.by Piazza. .Great job, Gary!!!! More
Great service I can’t remember the name of the technician who serviced my vehicle, but I hope he gets recognized somehow for his work. Thank You I can’t remember the name of the technician who serviced my vehicle, but I hope he gets recognized somehow for his work. Thank You More
Excellent service - I'll go out of my way to go back I've had two oil changes so far on my year-old Civic. The first time, I ran into the mother of a high school friend whom I haven't seen in a couple ye I've had two oil changes so far on my year-old Civic. The first time, I ran into the mother of a high school friend whom I haven't seen in a couple years. She works in sales and we had a very pleasant conversation while I waited for my service to finish up. More recently, I was parking for express service, and a gentleman recognized my face from a vacation in Jamaica from 8 months ago. He happened to be getting married at the same resort that I was staying at, and remembered our conversation. I'm two for two on receiving customer service that makes you feel like home. There's a Honda dealer closer to where I live, and I'll choose the friendly faces of Springfield over them every time. More
Oil Change in Express Lane! The staff at the Express desk got me in and out in less than a half hour!!!!!!! MUCH APPRECIATED!!!!!!!!!! Thank you. Merry Christmas! The staff at the Express desk got me in and out in less than a half hour!!!!!!! MUCH APPRECIATED!!!!!!!!!! Thank you. Merry Christmas! Happy New Year! More
Nice, knowledgeable and courteseous. The service in this location is great. The employees are nice and courteous. They kept me updated and the wait was resonable and expectations were cle The service in this location is great. The employees are nice and courteous. They kept me updated and the wait was resonable and expectations were clearly set. Thanks to all and happy holidays More
Oil change and nail in tire I bought my Lexus from Piazza Honda of Springfield, when deciding whether or not to get my oriole changed at Alexis dealership or to go to the Honda I bought my Lexus from Piazza Honda of Springfield, when deciding whether or not to get my oriole changed at Alexis dealership or to go to the Honda dealership which I bought the vehicle from, I decided on Piazza Honda. They got my car in as soon as possible and even found a nail in my tire Which they were able to fix. They definitely took care me and it was the first time I’ve ever been to a dealership where I went in and out without them trying to haggle me to purchase additional services Or make claims that I needed more done on my car. They were very polite and professional and I definitely recommend this dealership for both sales and service! More
Excellent service The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service te The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner. More
HONDA EXPERIENCE A good experience. The Honda employees are on the ball in addition to being very courteous and friendly. . I was in and out in a short period of ti A good experience. The Honda employees are on the ball in addition to being very courteous and friendly. . I was in and out in a short period of time.. . More