Piazza Honda of Springfield - Service Center

Outstanding Service I appreciated the service received. The service team was friendly , kind and courteous they went out their way to accommodate my needs. I appreciate I appreciated the service received. The service team was friendly , kind and courteous they went out their way to accommodate my needs. I appreciate the HONDA Piazza family. More

Very Satisfied After purchasing my 2006 Pilot and having it serviced at Piazza since then, I have purchased and leased two other Hondas because of the service depart After purchasing my 2006 Pilot and having it serviced at Piazza since then, I have purchased and leased two other Hondas because of the service department. More

State Inspection You guys went above and beyond by getting my state inspection done earlier than anticipated. Thank you! You asked me to drop it off, even though the s You guys went above and beyond by getting my state inspection done earlier than anticipated. Thank you! You asked me to drop it off, even though the shop was busy. More

Kind courteous Always pleasant staff and they respect your time. The staff provide accurate information and call back. The area is clean and welcoming. the hours are Always pleasant staff and they respect your time. The staff provide accurate information and call back. The area is clean and welcoming. the hours are terrific. More

Great customer service I give this place a 5 star review because the customer service was outstanding. Rasheed Gary was my service advisor and I honestly just appreciate peo I give this place a 5 star review because the customer service was outstanding. Rasheed Gary was my service advisor and I honestly just appreciate people that go out of their way to be nice and make others feel comfortable. I hope he’s there next time I need express service done. More

Oil change I had a scheduled oil change. Arrived early but was taken right away. Don't know the name of the gentleman who waited on me but he was very professi I had a scheduled oil change. Arrived early but was taken right away. Don't know the name of the gentleman who waited on me but he was very professional and thorough. Will be going back. More

Nest in the engine My heater and defrost worked sporadically. They checked everything including the motor. Found out that some pesky rodent nest. They were great in t My heater and defrost worked sporadically. They checked everything including the motor. Found out that some pesky rodent nest. They were great in telling me everything they did to find the problem and what they did to ask. More

Waiting to long The employees are very professional. There explanation of the issues were very detailed. They also make recommendations for what the car will need in The employees are very professional. There explanation of the issues were very detailed. They also make recommendations for what the car will need in the future. My only negative is I waited entirely to long given I had a scheduled appointment. More

Pleasant experience. I was greeted with friendly faces from the moment I drove into the service area to the time I drove out. Very efficient service. Excellent service I was greeted with friendly faces from the moment I drove into the service area to the time I drove out. Very efficient service. Excellent service More

Honda Happiness The Service Department always seems glad to see me. They're always polite and treat me like I'm somebody special and it's appreciated. They told me t The Service Department always seems glad to see me. They're always polite and treat me like I'm somebody special and it's appreciated. They told me they'd come find me in the Showroom when they were finished and kept their word... again I appreciated that. More