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Piazza Honda of Springfield - Service Center
Springfield, PA
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Piazza Honda of Springfield - Service Center
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April 23, 2019
Friendly staff and great service The staff was very friendly and helpful The service was completed earlier than expected and was completed correctly Everything was explained upon p The staff was very friendly and helpful The service was completed earlier than expected and was completed correctly Everything was explained upon pick up of vehicle More
by KTA810
Verified CustomerEmployees Worked With
Olivia
April 22, 2019
Oil Change I dropped off my vehicle on a Saturday morning at 7:30 it only took 35 minutes. The staff was friendly and the work was done well. I dropped off my vehicle on a Saturday morning at 7:30 it only took 35 minutes. The staff was friendly and the work was done well. More
by KRTEACHER1
Employees Worked With
Gary in Express Service
April 21, 2019
Oil change. Quick and courteous. The staff explains the process that was given and provides insight for possible future service needs. Welcoming and pleasant ap Quick and courteous. The staff explains the process that was given and provides insight for possible future service needs. Welcoming and pleasant approach when arriving More
by MHESS0417
Employees Worked With
NA
April 20, 2019
Great Service! Very accommodating! Did everything while I waited! James was very nice and followed through and explained everything. Nice waiting area! Was compl Very accommodating! Did everything while I waited! James was very nice and followed through and explained everything. Nice waiting area! Was completed faster than I thought! More
by RONZULLI
April 19, 2019
Great customer service did not wait long Great customer service friendly explains everything highly recommend fast turnaround. Everyone was very helpful with everything a great service center Great customer service friendly explains everything highly recommend fast turnaround. Everyone was very helpful with everything a great service center will always bring my car here More
by Dallas69595!
Employees Worked With
April 18, 2019
Forgot to reset maintenance reminder Service forgot to reset maintenance reminder in car. Had to do it myself. Took 20 minutes and googling a YouTube video to figure out. Plus I had to ca Service forgot to reset maintenance reminder in car. Had to do it myself. Took 20 minutes and googling a YouTube video to figure out. Plus I had to call because I was concerned the oil was never changed. More
by PWC27
Employees Worked With
James C
April 18, 2019
Treat us like dummies Can you imagine that you wait for 8 hours at the dealer service. Nobody come over to ask you if you need any help when all the customers left , only i Can you imagine that you wait for 8 hours at the dealer service. Nobody come over to ask you if you need any help when all the customers left , only is on the waiting room. First of all he didn’t tell me how long it going to take when I said “we will wait”. Then he left without looking for us in the waiting room. He said he called, but my phone didn’t receive any call. He should know we still waiting for the car because we live almost 50 minutes away and we have no car to get home. The whole service center didn’t care we still there waiting for what until we came up and ask for our car. Something are really WRONG !!!! By the way the car we bought only last May (2018) , now we need to recharge the AC fuel. That should last you a while when you buy a new car. He told me because might depend on the way we used it! COME ON! We lived in New Jersey, you think I going to turn the AC in the Winter and let’s it run out!! We bought too many car and we use them more than 3 years , this problem never happen before. We are not DUMMIES. This is a VERY BAD EXPERIENCE!!!! More
by DAVID648936
Employees Worked With
Kenny Ma
April 18, 2019
Nothing Took too long to diagnose car, price to repair was outrageous, service writer, was friendly, so was cashier when I checked out. valet driver who deliv Took too long to diagnose car, price to repair was outrageous, service writer, was friendly, so was cashier when I checked out. valet driver who delivered car was friendly. More
by CVECCO88
Employees Worked With
Mike service
April 18, 2019
Service with integrity Piazza Honda called me to tell me I did not need all of the service work I had asked them to do. They acted with integrity. I trust them going forward Piazza Honda called me to tell me I did not need all of the service work I had asked them to do. They acted with integrity. I trust them going forward. More
by clayton.vernon
Employees Worked With
Mike in service
April 17, 2019
Excellent I was in and out. Took great care of my car. Let me know what I need in order for my car to continue to run. I was in and out. Took great care of my car. Let me know what I need in order for my car to continue to run. More
by LATANYAMANSON
