Piazza Honda of Springfield - Service Center

Friendly and great customer service Great prompt service and very professional. Ready for me at my scheduled appointment time Received a call regarding replacement of brakes with charg Great prompt service and very professional. Ready for me at my scheduled appointment time Received a call regarding replacement of brakes with charges. I decided to have the brakes replaced and received a call when repairs were done with a final total of bill. More

Air bag recall fix Easy to make an appointment and schedule the repair. Very courteous and polite employees. Time estimated for repair was spot on. I like how I was e Easy to make an appointment and schedule the repair. Very courteous and polite employees. Time estimated for repair was spot on. I like how I was escorted to the cashier when I was leaving. I received a few reminder emails about the appointment which was helpful. More

Easy and convenient Everyone was very helpful and professional. They were quick, thorough, and explained what was done during the service appointment. I would highly Everyone was very helpful and professional. They were quick, thorough, and explained what was done during the service appointment. I would highly recommend this location for service. Have never had a bad experience since buying my car here. Overall wonderful place to go. More

Speedy oil change When I arrived at the service center they took my car right away. The team there were really nice and helpful. My crab was ready to go in no time When I arrived at the service center they took my car right away. The team there were really nice and helpful. My crab was ready to go in no time More

Good services R Gary was extremely professional I did not have a paper copy of my insurance and title so I email it to him so I could get my car inspected. R Gary was extremely professional I did not have a paper copy of my insurance and title so I email it to him so I could get my car inspected. More

Quick Service My car was in and out in less than an hour on a Saturday. I appreciated the quick service! The staff also provided great customer service. My car was in and out in less than an hour on a Saturday. I appreciated the quick service! The staff also provided great customer service. More

Exceeded expectations I hate dealing with car issues but My recent visit exceeded my expectations. I was glad we chose Springfield Piazza. From the phone call until complet I hate dealing with car issues but My recent visit exceeded my expectations. I was glad we chose Springfield Piazza. From the phone call until completion, service was great! More

Wonderful Customer Service Experience! This was my first visit to Piazza Honda service since I purchased my new car Feb 25th. Everyone was so cordial and my service advisor Dawn Whitt provi This was my first visit to Piazza Honda service since I purchased my new car Feb 25th. Everyone was so cordial and my service advisor Dawn Whitt provided stellar customer service! She was wonderful and I felt taken care of and that's important to me since I'm expecting a long relationship with your dealership. And I love my car! Thank you and God Bless! More

personal service I had an unusual issue and Dawn in customer service was very friendly and helpful. I’m likely to purchase a Honda again as a result I had an unusual issue and Dawn in customer service was very friendly and helpful. I’m likely to purchase a Honda again as a result More

Great service Everything went really quickly. I pulled into the garage door at 7:30 a.m. I had the oil changed and replaced the rear wiper blade. I left the dealer Everything went really quickly. I pulled into the garage door at 7:30 a.m. I had the oil changed and replaced the rear wiper blade. I left the dealership at 8:00 a.m. More