Piazza Honda of Springfield - Service Center

2011 pilot inspection snd estimate As always Dawn my service advisor was fantastic inspection was fine oil change was fine but the price from Honda for my seat that broke with 60,000 mi As always Dawn my service advisor was fantastic inspection was fine oil change was fine but the price from Honda for my seat that broke with 60,000 miles on my vehicle for $900 will do deter me from buying a Honda againI buy the extended warranty which expired I guess eight months ago and I had eight years 100,000 miles and my wife is 110 pounds soaking wet and I’ve sat in the passenger seat three times myself besides that she should send it or nobody’s in it ever that’s sheet to break plastic piece to come apart well after I googled it and found out there’s many vehicles with the same problem I am not happy with Honda cars anymore so I do not think I am paying $900 and I will trade it in somewhere Zells and get a different car because that is ridiculousAnd that’s no fault of Springfield Honda that is Honda. I have been buying Honda since 1994 all my kids have Hondas and $900 for something that is all over Google and Honda is not doing nothing about it is ridiculous More

Service At Piazza Honda Spg Prompt and reliable. Everything was explained in detail including pricing, work/job details. The Ridgeline was also serviced for a recall. This was Prompt and reliable. Everything was explained in detail including pricing, work/job details. The Ridgeline was also serviced for a recall. This was explained in detail. Excellent service! More

Emissions light 💡 I took my car in on a Saturday morning because the check emissions light was on. I didn’t get it back until Monday night. On Monday night I was told n I took my car in on a Saturday morning because the check emissions light was on. I didn’t get it back until Monday night. On Monday night I was told nothing was wrong with my car and charged $177. More

Great service Professional sales team and great quality service. Always friendly and helpful my go to dealership. I send friends and family to this dealership bec Professional sales team and great quality service. Always friendly and helpful my go to dealership. I send friends and family to this dealership because of the quality of service is the best. More

Welcoming and friendly. Clear explanation of work to be done. Updating as work progressed. Clean reception area. Well informed of other areas of the car that needed attention Clear explanation of work to be done. Updating as work progressed. Clean reception area. Well informed of other areas of the car that needed attention. Clear explanation of costs involved. More

Good experience James was easy to work with, honest, and straight forward. I’d recommend this service center to both friends and family. Will continue bringing my car James was easy to work with, honest, and straight forward. I’d recommend this service center to both friends and family. Will continue bringing my car there. More

Attention to detail will yield good results. Potential for a great experience but they keep forgetting things like the tire pressure light and then you can’t tell when you pick up a nail, which i Potential for a great experience but they keep forgetting things like the tire pressure light and then you can’t tell when you pick up a nail, which is what happened. I ended up with a surprise sift tire and no way to tell because I got the car back last visit with a faulty light on. More

good service I needed an oil change and a recall done on my Civic. They were super friendly, effective and helpful, especially Jonathan. Even though I was under t I needed an oil change and a recall done on my Civic. They were super friendly, effective and helpful, especially Jonathan. Even though I was under the impression I would receive a rental car to get back to work, they were accommodating (since none of the rentals were returned and I didn't want to pay $35 for a rental) and used the service shuttle vehicle to drive me back to work. I will likely return in the future. More

Above and beyond My service rep went above and beyond for me. I had questions about my warranty and he took me right over to finance to get them answered. He actually My service rep went above and beyond for me. I had questions about my warranty and he took me right over to finance to get them answered. He actually cared about my needs, and other employees in the area chimes in to help as well. I have had nothing but great experiences with everyone at Piazza Honda! More

Excellent Maintenance service Service on my car was fast and easy. They took good care of my Civic SI. They have a comfortable waiting area and everyone there was friendly and help Service on my car was fast and easy. They took good care of my Civic SI. They have a comfortable waiting area and everyone there was friendly and helpful. More