Piazza Honda of Springfield - Service Center

Great service Quick and efficient sign in. May I suggest having a chair at the desks. I am handicapped and have a difficult time standing. Compassionate employees. Quick and efficient sign in. May I suggest having a chair at the desks. I am handicapped and have a difficult time standing. Compassionate employees. More

Oil change for my car. I gave the rating for my service because everyone I talked to was very nice and helpful and it was done before they said the wait time was. And I was I gave the rating for my service because everyone I talked to was very nice and helpful and it was done before they said the wait time was. And I was very pleased being there. More

Car service Since Day one the people I’ve worked with have been so helpful and amazingly friendly especially Ms Dawn, Frank and Damian, any questions that I had t Since Day one the people I’ve worked with have been so helpful and amazingly friendly especially Ms Dawn, Frank and Damian, any questions that I had they had a answer that was extremely on point and truthful. They are extremely knowledgeable and left me with absolutely zero worries about my car. I wouldn’t take my business anywhere else and I’m going to send as many people here as I can. This team is amazing! They made my first time buying and maintaining my car such a wonderful experience More

Great all the time very informative they are all ways very helpfully from the sale to the person who brings your car and when you pay they are always great to with a smile they are all ways very helpfully from the sale to the person who brings your car and when you pay they are always great to with a smile More

Inspection & oil change Bought my last two cars from this dealer. My present is the 2016 Hr-v. So far, I really enjoyed the car and the,dealership. Bought my last two cars from this dealer. My present is the 2016 Hr-v. So far, I really enjoyed the car and the,dealership. More

Quick and easy process...love when my time isn't wasted! Your service department is so accomodating and efficient. They explain what needs to be done in an easy, understandable way. So appreciated and grat Your service department is so accomodating and efficient. They explain what needs to be done in an easy, understandable way. So appreciated and grateful for the quick turnaround! More

Great Customer service. advised of how long it would take , actually was less time. In and out .very professional. Clean area . Thanks Gary I appreciate it Customer service. advised of how long it would take , actually was less time. In and out .very professional. Clean area . Thanks Gary I appreciate it More

Kyle at the service desk is OUTSTANDING!! Call center rep didn't listen or understand my service agreement. She said.earliest appointment was July 5th for a tire gash. I went directly to Piazz Call center rep didn't listen or understand my service agreement. She said.earliest appointment was July 5th for a tire gash. I went directly to Piazza. Kyle at the front went.out of his way to assist. He went outside to look at tire (although he was swamped). He informed me the tire was not safe. Kyle was knowledgeable and direct. He solved my dilemma by giving me.options. They were very busy with a 2 hour wait time. I ubered home instead of waiting. Two hours later, Kyle called, all.done. He found my service agreement. No.problem. He saved the day. The call center rep was very mistaken, even when I was explaining the tire.situation. Kyle earned.5 stars. Call center 0. More

State inspection Mike got me in right away after I explained that I had gotten a ticket for an over-due inspection. It will help get the fine eliminated. Thanks Mike! Mike got me in right away after I explained that I had gotten a ticket for an over-due inspection. It will help get the fine eliminated. Thanks Mike! More

Great Experience I did the Express Service. Friendly, helpful staff. My car was done within less than an hour. Charges were discussed before they did any work on my I did the Express Service. Friendly, helpful staff. My car was done within less than an hour. Charges were discussed before they did any work on my car. More