Piazza Honda of Springfield - Service Center

Stanley took great care of me for my cars oil change. Great customer service. Would definitely recommend to friends and family. My wife also comes here all the time Great customer service. Would definitely recommend to friends and family. My wife also comes here all the time More

Great salesmen and great service. From Frank in sales to Damian in finance to the service department it is always a great experience. This is car number 10 form Piazza. Damian in finance to the service department it is always a great experience. This is car number 10 form Piazza. More

Piazza Honda of Springfield runs a great shop, especially their Express Service. From the service writers to their techs they are polite and very accommodating. I'd recommend them to anyone and will alway their Express Service. From the service writers to their techs they are polite and very accommodating. I'd recommend them to anyone and will alway bring my vehicles there for work. More

I was very unhappy that I was charged a diagnostic fee for an issue I had with the brake sensor on my 2018 CR-V. After reading many other complaints from people all over the country with the same issue I for an issue I had with the brake sensor on my 2018 CR-V. After reading many other complaints from people all over the country with the same issue I had with my brakes slamming on while in traffic with no cars in front of me I believe it should be a recall issue More

Service was good. I had to ask my service manager to use and show him the service department's coupons from the dealer to receive two discounts. I was provided with lyft ride home and not to the facility. M and show him the service department's coupons from the dealer to receive two discounts. I was provided with lyft ride home and not to the facility. My bill after discounts was $301. plus cents. The service department had my care from 8:45 AM until it was finished at 3 PM. I should have been given a lyft ride to pick up my car. I felt that I had to request everything. M. Gallagher Date of Visit 4/1/2021 More

Express service with appointment was super quick. Thank you so much! Jonathan and Gary are very easy to work with. I highly recommend this dealership! you so much! Jonathan and Gary are very easy to work with. I highly recommend this dealership! More

Excellent, prompt service department. Todd was helpful and explained what was needed in a polite, informative way. Would go back again for scheduled service. Thanks again. and explained what was needed in a polite, informative way. Would go back again for scheduled service. Thanks again. More

Jonathan Kozachyn was polite and knowledgeable. I had scheduled my 2020 Honda CRV for it’s first oil change. After checking the mileage Jonathan pointed out I really didn’t need one yet. So he didn’t tak scheduled my 2020 Honda CRV for it’s first oil change. After checking the mileage Jonathan pointed out I really didn’t need one yet. So he didn’t take my vehicle and charge me for something I didn’t need, he did however pick up on the fact that the vehicle needed to be inspected!! Some thing I missed totally. My lease was done in September 2020 I just assumed it wouldn’t need to be inspected until September 2021. And since I had only had the vehicle for a few months he took care of the inspection at no cost to me. My inspection was done and my vehicle was ready to be picked up within just a couple of hours. More

Quick and clean service. Very friendly service department. I would recommend this dealer for others to use and the express lanes for oil changes are a nice feature. department. I would recommend this dealer for others to use and the express lanes for oil changes are a nice feature. More

Thank you all again for your outstanding courtesy and Thank you all again for your outstanding courtesy and care. From arrival to departure, several Associate went the “extra” to assure all was well w Thank you all again for your outstanding courtesy and care. From arrival to departure, several Associate went the “extra” to assure all was well with the car repair, as well as with my own needs in having to wait and then needing a ride home. They included Joe Roletter, Mike DiSalvo, Rasheed, Jim Helmit, and Justin - and even a former Associate, Tanya, who was visiting Service. Thanks all! More