Piazza Honda of Springfield - Service Center

I am always happy to bring my car to piazza Honda to be serviced I didn’t have to wait long I was in there for oil change and inspection the whole staff was awesome in the service department I would defini serviced I didn’t have to wait long I was in there for oil change and inspection the whole staff was awesome in the service department I would definitely recommend them More

As always, service was quick and thorough. There are never surprises. I had an oil change and some other small maintenance items, and the price was fair. I like that they check to see if any coupons a never surprises. I had an oil change and some other small maintenance items, and the price was fair. I like that they check to see if any coupons and deals are around that you qualify for. Good service is the reason I’ve been going back to them for so many years. Tony helped me, but I don’t know his last name. He was great. More

Thank you Gary for your prompt service. Thank you for informing me on what needs to be addressed on next appointment. I am very happy with your service. Great job! informing me on what needs to be addressed on next appointment. I am very happy with your service. Great job! More

As always excellent service. My car was finished earlier than I expected. The waiting area was very comfortable and I so enjoyed the complimentary WIFI. than I expected. The waiting area was very comfortable and I so enjoyed the complimentary WIFI. More

Tony was great! Other employees should be like him.... still took more than 3 hours to have my car inspected and oil changed.... that is kind of long, specially if you pick up an early appointment.... Man still took more than 3 hours to have my car inspected and oil changed.... that is kind of long, specially if you pick up an early appointment.... Manager doesn't go on Saturdays.... WHAT? that is really crazy.... I understand that he has a family but isn't one of the busiest days of the week? And while waiting went to check out the new models and the guy was eating breakfast, he was annoyed for being interrupted.... well guess who didn't get the sale? More

The man was very kind and courteous he helped me with all my service he got me in on time and I left knowing my car was fixed my service he got me in on time and I left knowing my car was fixed More

They are the worst service department I have ever worked with. When you purchase a new car, have it serviced and purchased additional equipment at time of new car purchase at the same dealership the sales d with. When you purchase a new car, have it serviced and purchased additional equipment at time of new car purchase at the same dealership the sales department and service area should work together but not here. When the issue was pushed I was told that while in the same building, the service department and sales department were operated completely separately and do not work as a team. How ridiculous is that?? If I didn’t purchase a Honda extended warranty and Zurich warranty's with my car purchase I would never come back here. I had a wonderful experience in the sales department to the point that I purchased 3 brand new cars in the same year but after my multiple poor experiences in the service department I will not buy another car from a Piazza dealership. More

Car was serviced at the appointed hour. Any questions I had were answered in a clear and concise way.Jonathan explained everything clearly, and was very courteous. had were answered in a clear and concise way.Jonathan explained everything clearly, and was very courteous. More

Stanley took great care of me for my cars oil change. Great customer service. Would definitely recommend to friends and family. My wife also comes here all the time Great customer service. Would definitely recommend to friends and family. My wife also comes here all the time More