Piazza Honda of Springfield - Service Center

Gary was very helpful when I brought in my CR-V. They Gary was very helpful when I brought in my CR-V. They said 90 minutes it was less. Love Piazza Honda! Everyone is so nice! Gary was very helpful when I brought in my CR-V. They said 90 minutes it was less. Love Piazza Honda! Everyone is so nice! More

W. Lawler did a great job assisting with service of my Honda pilot - able to complete routine oil change service, and recommended upkeep. It was a very busy weekend, but the whole service department did a Honda pilot - able to complete routine oil change service, and recommended upkeep. It was a very busy weekend, but the whole service department did a great job! Thanks!! More

I’ve been going to this Honda dealership for a few years! Always Amazing Service! Very informative of all services provided. Everyone is always pleasant! Always Amazing Service! Very informative of all services provided. Everyone is always pleasant! More

Clear communication. Used Express service and work was done in half the original estimated time. done in half the original estimated time. More

Ms. Maria D’Annunzio was very accommodating, Ms. Maria D’Annunzio was very accommodating, knowledgeable, friendly and helpful, thanks for keeping me and my car safe. Ms. Maria D’Annunzio was very accommodating, knowledgeable, friendly and helpful, thanks for keeping me and my car safe. More

I’m very satisfied with this dealership. The staff is very accommodating, gracious, informative. Always a pleasant experience. very accommodating, gracious, informative. Always a pleasant experience. More

Service center manager w/ earring was useless when I asked for help asked for help More

Piazza Honda is our go to spot for service. Department is efficient and all staff helpful and accommodating. Dawn was a kind , pleasant service associate. efficient and all staff helpful and accommodating. Dawn was a kind , pleasant service associate. More

I had a scheduled 8 AM appointment for an oil change and inspection. There was also an emissions recall, the service adviser assured me my car would be ready by noon. I called around 3:30, and my car wasn't inspection. There was also an emissions recall, the service adviser assured me my car would be ready by noon. I called around 3:30, and my car wasn't "in the system" and I was told I would receive a return call. The dealership never called me back, I called around 5 and got an answering machine. I picked up my vehicle the next morning. I do not think I'll use this dealership again. The customer service was deplorable, it reminded me of the importance of customer service for retention of consumers. Unbelievable and arrogant. More

Mr. Gary Weber was my service advisor on 7/22/21 was very helpful with the time needed, the service my suv needed, the overall condition . very helpful with the time needed, the service my suv needed, the overall condition . More