Piazza Honda of Springfield - Service Center

Been getting service here for a number of years they always do a thorough job and they do it right the first time. They took good care of my civic including cleaning out a squirrel's nest. always do a thorough job and they do it right the first time. They took good care of my civic including cleaning out a squirrel's nest. More

I have had a wonderful experience with both the sales and the service departments. The staff has been friendly, courteous and competent. I will definitely recommend Piazza Honda to anyone interested in pur the service departments. The staff has been friendly, courteous and competent. I will definitely recommend Piazza Honda to anyone interested in purchasing a car. More

I was not happy with my service at the collision center. Had to keep checking on my car to seen when it would be done. Had to keep checking on my car to seen when it would be done. More

Everyone was amazing. It’s the reason I’ve stayed with Piazza Honda for over 15 years and haven’t gone anywhere else. Excellent Job! Piazza Honda for over 15 years and haven’t gone anywhere else. Excellent Job! More

They were Easy to use, they were clean and neat and professional. Linda and John was great. Very helpful and professional. They cleaned my car. professional. Linda and John was great. Very helpful and professional. They cleaned my car. More

I’ve been a customer of piazza Honda of Springfield going on 3 years traded my 2016 pilot for a brand new pilot customer service has always been great in all departments I’ve dealt with 1 complaint that I’ve on 3 years traded my 2016 pilot for a brand new pilot customer service has always been great in all departments I’ve dealt with 1 complaint that I’ve always had.... 2 wiper insert cost $15 the labor cost $30 to insert them mean while at autozone free wiper blades installation if we could have this as a courtesy that would be great also there Were some questionable scratches on my vehicle after I had it serviced I didn’t notice until I got home. I’m only giving 2 stars because of the wiper blade issue More

Service Personnel should be more friendly I bought my car in to get my condenser replaced. The service person I dealt with was very condescending. I did not appreciate how he spoke to me. E I bought my car in to get my condenser replaced. The service person I dealt with was very condescending. I did not appreciate how he spoke to me. Everything I said or did he had something to say about it. He had comments about where I parked my car in the breezeway, where I stood in line, and how my car was not recalled. When a customer comes in the get a problem fixed with their car that was due to poor assembly, we don’t need that type of attitude. I already had to take off from work. It should be more of pleasant attitude to keep up coming back although I was inconvenienced. This is the second time I dealt with a rude service agent. This maybe my last Honda. More

Oil Change and inspection Very friendly service. Everyone was knowledgeable. Was quick and would recommend. Like that they told you the prices up front and there were no surpri Very friendly service. Everyone was knowledgeable. Was quick and would recommend. Like that they told you the prices up front and there were no surprises. More

Great staff; long wait The estimated time was supposed to be 45 minutes but the actual time was 2 and a half hours. The staff was professional and personable. The estimated time was supposed to be 45 minutes but the actual time was 2 and a half hours. The staff was professional and personable. More

Great service The service was wonderful and of Libya was very helpful. My only issue is that no one told me I need to have my tires balanced each time the tires are The service was wonderful and of Libya was very helpful. My only issue is that no one told me I need to have my tires balanced each time the tires are rotated. More