Piazza Honda of Springfield - Service Center

Always pleasant and oourteous. Explains everything thoroughly and the mechanics wor k at a good pace. No standing around - they get the work done in a timely fashion thoroughly and the mechanics wor k at a good pace. No standing around - they get the work done in a timely fashion More

Excellent service. Representative for efficient & friendly. The staff members are courteous, friendly and knowledgeable. The service that I received was completed promptly. The staff at the payment counter is The staff members are courteous, friendly and knowledgeable. The service that I received was completed promptly. The staff at the payment counter is extremely friendly and helpful. More

Good service I got a 65K service on my 2016 Pilot. All together the cost of the services added up but my service advisor Rasheed Gary was able to apply discounts t I got a 65K service on my 2016 Pilot. All together the cost of the services added up but my service advisor Rasheed Gary was able to apply discounts to make the final bill more manageable. The work done was thorough as well. Also my salesman-Frank Crinite-was very helpful during the process. More

The representative that helped me was Joe he was very nice. He told me exactly what needs to be done to my car after doing a five point inspection when I needed my airbag inflator replaced due to a safet nice. He told me exactly what needs to be done to my car after doing a five point inspection when I needed my airbag inflator replaced due to a safety recall. More

The service advisor that assisted me was kind, compassionate and cognizant of my time. Best Honda service ever!I've had horrible experiences at other locations... compassionate and cognizant of my time. Best Honda service ever!I've had horrible experiences at other locations... More

Great, friendly And fast service! My questions were answered with a knowledgeable explanation. The service waiting area was very pleasant and well maintained and the staff are very helpful. answered with a knowledgeable explanation. The service waiting area was very pleasant and well maintained and the staff are very helpful. More

It was great - the female service rep was very knowledgeable - she told me it would take 50 mins to service my car and only took 40 mins. knowledgeable - she told me it would take 50 mins to service my car and only took 40 mins. More

Horrible was told service would be about 2 hours reality was 4, when told of time was told things got out of control and walked away, after spending almost $500 I would expect more respect than that as a lo was 4, when told of time was told things got out of control and walked away, after spending almost $500 I would expect more respect than that as a loyal customer. Then 45 minutes for car to be brought around front. Girls at payment counter were very nice and understanding. More

Came for recall to fix airbag, first time at dealership. Everyone was courteous and helpful. Indoor service drop and pick up area impressive, but needs signs as to where to pull up to and stop. Work was com Everyone was courteous and helpful. Indoor service drop and pick up area impressive, but needs signs as to where to pull up to and stop. Work was completed in the time frame promised. More

Service Department Customer Representative called me concerning work needed in addition to state inspection. She was very personable, knowledgeable and extremely helpful. Her name is Dawn, I am not sure concerning work needed in addition to state inspection. She was very personable, knowledgeable and extremely helpful. Her name is Dawn, I am not sure of her last name. Excellent Employee. More