Piazza Honda of Springfield - Service Center

Great service. I went early on Sat. for an oil change. I was out in about 40 mins. Every time I get my car serviced at Piazza is a pleasant experience. I went early on Sat. for an oil change. I was out in about 40 mins. Every time I get my car serviced at Piazza is a pleasant experience. More

Process Over Service Very nice and efficient staff who are unable to resolve issues that do not fit within the matrix of their computer system. The last time I brought my Very nice and efficient staff who are unable to resolve issues that do not fit within the matrix of their computer system. The last time I brought my Odyssey in for an issue, they knew the problem but could not fix it because the code wasn't there for them to put in the computer. They told me to bring it back when the code popped up, but the problem has persisted with no code triggering. They can feel and acknowledge the issue, but cannot resolve it without the code. The only resolution at this point, is for me to spend just under 1k for new transmission fluid and spark plugs (which does not fix the problem; it only masks it) while the issue itself is supposed to be covered under warranty. This visit was try #3. Not only will there not be a try #4, but I regret buying a Honda. More

great service Gary got me in and out quickly!! the price was good and appreciate the multi inspection.very friendly atmosphere and the waiting room are comfortable Gary got me in and out quickly!! the price was good and appreciate the multi inspection.very friendly atmosphere and the waiting room are comfortable and clean. More

Very Professional. Want to follow-up on the mileage correction, besides that the service was excellent. I always get excellent service when I visit your site. Thanks Want to follow-up on the mileage correction, besides that the service was excellent. I always get excellent service when I visit your site. Thanks More

Once again, received exceptional service from Piazza. Each person I came in contact with was very helpful and polite. I didn’t realize that I didn’t need to make an appointment for an oil change. The ser Each person I came in contact with was very helpful and polite. I didn’t realize that I didn’t need to make an appointment for an oil change. The service department explained that so I’m all set for next time. More

Great service,great attitude towards customers and great follow-up. Totally pleasent experience, will use for all follow up appointments. Overall a five star rating. follow-up. Totally pleasent experience, will use for all follow up appointments. Overall a five star rating. More

Took car in for inspection. There was a small issue with service which was noticed after I left. Was contacted immediately and resolved just as quickly. Great customer service. service which was noticed after I left. Was contacted immediately and resolved just as quickly. Great customer service. More

I was pleased with the service I received here and the timely fashion of repairs done. Everything was explained in detail and covered under the warranty. timely fashion of repairs done. Everything was explained in detail and covered under the warranty. More

The staff at the express garage was absolutely helpful with my oil change and they were able to rotate tires, change oil, replace the filter AND do it in under 20 minutes. I was prepared to be there for h with my oil change and they were able to rotate tires, change oil, replace the filter AND do it in under 20 minutes. I was prepared to be there for hours, but the staff worked quickly and was professional. More

I was told the amount payed on Tuesday for the key covered the cutting and programming, bit was charged another $114. then I got home only to find out it wasn’t programmed so not only did I get charge covered the cutting and programming, bit was charged another $114. then I got home only to find out it wasn’t programmed so not only did I get charged more the work wasn’t done like I was told it was. I’m disappointed with you and your service department. More