Piazza Honda of Springfield

Alex was very unprofessional and said very condescending things when I declined to purchase warranties. Some of his comments were “Do you know what Sonar is? Do you know how much that cost?” “Have you eve things when I declined to purchase warranties. Some of his comments were “Do you know what Sonar is? Do you know how much that cost?” “Have you ever changed a light bulb?” “Working in Finance and IT, you should be good with numbers” He kept pushing to sell warranties that I did not want and when I did not cave in, his entire demeanor changed from being friendly in the beginning to extremely rude by the end. Would not recommend dealing with Alex to anyone. Word of advice my friend, No means No. Never assume the person on the other side of the table doesn’t understand the risks and consequences when they clearly verbalize it. At the end of the day I understand it’s your job to sell warranties but don’t take “No” personally. More

Dan was amazing! He patiently listened to our needs and answered our questions. He matched us with a great Honda Pilot. The finance manager worked to find us a compe He patiently listened to our needs and answered our questions. He matched us with a great Honda Pilot. The finance manager worked to find us a competitive rate and was straightforward. The service department went above and beyond to get our car ready to go. Thank you for helping us get back on the road! More

Dan was terrific. His manner of no pressure assistance made the often painful production of buying a car a quicker, easier and happier experience. Thanks so much Dan. His manner of no pressure assistance made the often painful production of buying a car a quicker, easier and happier experience. Thanks so much Dan. We love our new car. More

Jim Helmig and the team at Piazza Honda in Springfield made the car buying experience a breeze. Their knowledge and low pressure atmosphere helped put me at ease. Jim was patient and helped ensure I got a made the car buying experience a breeze. Their knowledge and low pressure atmosphere helped put me at ease. Jim was patient and helped ensure I got a great car within my budget! I am a forever customer of Piazza Honda after this car buying experience. Highly recommended! More

From the time we walked in the door we were very impressed by the no pressure salesman Jim. The manager Greg and Chelsey who finished our paperwork. Very happy with Piazza and have already recommend impressed by the no pressure salesman Jim. The manager Greg and Chelsey who finished our paperwork. Very happy with Piazza and have already recommended them to some of our friends and family. More

This is the 4th. Honda my family have purchased from Piazza, but this was my best experience to date. My sales person Dan Ruocco was approachable, dependent and simpl Honda my family have purchased from Piazza, but this was my best experience to date. My sales person Dan Ruocco was approachable, dependent and simply reliable. He delivered just what I requested and dreamed of. Thank you Dan and Piazza Honda for such a wonderful car shopping experience. More

They have always been excellent with service and they are kind and honest about what needs to be fixed. We just bought a bought a car from them and Frank S. and Alex were awesome! kind and honest about what needs to be fixed. We just bought a bought a car from them and Frank S. and Alex were awesome! More

I am a new customer at Piazza Honda Springfield, but my first impression is a positive one. Everyone involved in my purchase was knowledgeable and thorough and have made themselves available for any issue first impression is a positive one. Everyone involved in my purchase was knowledgeable and thorough and have made themselves available for any issues or questions that I may have going forward. That is all I ask of an organization. More

Frank was fantastic. Honest fair knowledgeable and a true professional. This was our first experience at Piazza Honda and will not be our last. Fiancé man Damian Honest fair knowledgeable and a true professional. This was our first experience at Piazza Honda and will not be our last. Fiancé man Damian was great too More