Piazza Honda of Springfield

Express oil change Took my accord to express service and I saw IVY the service writer she wrote me up for an express oil change and was the job was done very thorough , Took my accord to express service and I saw IVY the service writer she wrote me up for an express oil change and was the job was done very thorough ,they also put air in my tires . I was completely satisfied with their service . More

Excellent, as usual! The customer service provided by Piazza is exceptional. They really respect my time and work with my schedule which is so important to me. Everyone g The customer service provided by Piazza is exceptional. They really respect my time and work with my schedule which is so important to me. Everyone goes over and above to provide me with excellent service. More

Price too high Brad was super friendly and cheerful. Frustrated by the rates charged. I am going through insurance and my insurance company said I was charged doubl Brad was super friendly and cheerful. Frustrated by the rates charged. I am going through insurance and my insurance company said I was charged double the going rate for the wheel (disk) and will not be reimbursed the amount I paid to Honda. More

Excellent, as usual! It is always a pleasure coming to Piazza Honda in Springfield. Everyone is so friendly and helpful. Everything was explained at check-in, including th It is always a pleasure coming to Piazza Honda in Springfield. Everyone is so friendly and helpful. Everything was explained at check-in, including the cost, as well as when I picked up the car. I would never hesitate to recommend this dealership, and, in fact, have done so quite often. More

Customer service for yearly inspection The Customer service employee was friendly, thorough in describing what was going to take place and inspection was done in a timely fashion. I am alw The Customer service employee was friendly, thorough in describing what was going to take place and inspection was done in a timely fashion. I am always pleased with my experience at Piazza Honda. More

Best customer service I took my '14 Honda Civic in for inspection this past Saturday (March 19). I have been to Piazza before and am happy to say that the customer service I took my '14 Honda Civic in for inspection this past Saturday (March 19). I have been to Piazza before and am happy to say that the customer service has been excellent every time. Gary was my service consultant on Saturday and he was friendly, helpful and thorough with explaining some recommended work on my car. Everyone I've dealt with has been focused on providing excellent customer. But customer service can only get you so far if the work is not consistent and thorough. The work has always been consistent and thorough. Thank you, Piazza! More

Excellent Dealership This is the sixth car we have purchased/leased from Piazza Honda of Springfield and I would recommend them very highly. Our salesman, Dan Daily is ve This is the sixth car we have purchased/leased from Piazza Honda of Springfield and I would recommend them very highly. Our salesman, Dan Daily is very friendly and know legible and I have found the Service Department to be excellent. More

Bunch of liars I put down $500 as a booking fee for a Honda Civic 2016. I signed all the papers in November since they told me I have to wait 3 months to get that pa I put down $500 as a booking fee for a Honda Civic 2016. I signed all the papers in November since they told me I have to wait 3 months to get that particular color (cosmic blue). On 22 February, 2016 Kenny (the sales man) texted me saying the car is here. I told him I'll pick it up on 27th February. He said that won't be a problem since the car is under MY name. On 26th February I called kenny to ask him about my bank loan and he informed me they sold my car!!!!!! WHAT?? You told me the car is under my name no one can take it now you are saying you sold it??? On top of that the manager doesn't seem to bother much, he said it's a clerical mistake. Doesn't a sales person have to take permission from the manager before they finalize the sale? Even the manager that he doesn't want to deal with a customer who thinks his dealership is one of the worst... Really?? You want me to give you 5 stars?? Baby on the way and now I have no car. REALLY REALLY DISSAPOINTED!! More

Fantastic place to buy a car Frank Crinite is a fantastic salesman very thorough and made purchasing a car a fun experience would definitely recommend frank if you are looking for Frank Crinite is a fantastic salesman very thorough and made purchasing a car a fun experience would definitely recommend frank if you are looking for a car More

Great a Experience w/ Frank Crinite Frank Crinite at Speingfield Honda came highly recommended and it's easy to see why after having worked with him. My husband and I were transitioning Frank Crinite at Speingfield Honda came highly recommended and it's easy to see why after having worked with him. My husband and I were transitioning to a van for the first time and had specific needs on a tight budget. Frank listened to us and really worked to make the right can work for our budget. He was very understanding as my husband and I needed to take some time to think through the purchase. Frank was attentive and helpful without being pushy and overwhelming. Overall, we ended up purchasing the van and felt good about the buy because of how easy Frank made the process. While everyone at Springfield Honda we interacted with were friendly and helpful, Frank is the guy to see when looking to purchase s new vehicle. More