Piazza Honda of Springfield

An "Adam" employee Adam greeted us in the parking. I knew I wanted a used car. Adam was there to make it happen! His knowledge of the vehicle, made the process so much Adam greeted us in the parking. I knew I wanted a used car. Adam was there to make it happen! His knowledge of the vehicle, made the process so much easier. He was not pushy. He was very catering to my 80 year old Mom and me. There should be an "Adam" at every dealership!! More

Relaxed atmosphere I did not need anything fancy, and I was not pressured into anything I did not want. It was a busy day (Black Friday) so it took a while to get out of I did not need anything fancy, and I was not pressured into anything I did not want. It was a busy day (Black Friday) so it took a while to get out of there, but Doug kept us in the loop about what was going on, and we had pleasant conversation while we waited. More

Great experience! We weren't sure what to expect, but ended up having one of the best dealer experiences ever with Adam Kaper. Adam was straightforward, never pushy, an We weren't sure what to expect, but ended up having one of the best dealer experiences ever with Adam Kaper. Adam was straightforward, never pushy, and seemed very honestly willing to work with us through and questions or concerns we had any the buying process. Just as importantly, he didn't want to waste our time once we'd made a decision. He made an always painful process as pleasant as it can be! More

Was explained to what will happen and what was needed for my Beautiful experience. Made me feel recognized by how I was treated. Atmosphere was friendly and explanation was done so I could understand. Experien Beautiful experience. Made me feel recognized by how I was treated. Atmosphere was friendly and explanation was done so I could understand. Experience was not as painful as I thought it would be. More

Good Service My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where My recommendation to both the customer service reps and the mechanics: I have always been treated first rate by all: there has never been a time where I thought someone was trying to game me or find a way for me to part with my money. Just the opposite is felt: if they can save me money, they will. I will continue taking my car to this service department. More

Pure Excellence The service was spectacular. When my dad and I first walked in we felt welcomed on the 17th of November Saturday 2018. The receptionist Ms. Shoemaker The service was spectacular. When my dad and I first walked in we felt welcomed on the 17th of November Saturday 2018. The receptionist Ms. Shoemaker was so friendly, funny, and very nice. Doug who was my sales rep was amazing! He listened to exactly what I wanted and delivered. Also he was very easy going and had excellent conversation with my dad and I. And he got to know us as well and made choosing my first car go real smoothly. Alex in finance was amazing as well. He made sure I had everything covered and did his job to get me the best. He had great conversation as well! The customer service they both provided was top notch. I will definitely and highly recommend them and this dealership. I was glad I came here to purchase my first car and I love it! More

Prompt service and excellent deal! We are new to the leasing process. From start to finish Frank was very professional and knew exactly what we needed and could afford for a great lease We are new to the leasing process. From start to finish Frank was very professional and knew exactly what we needed and could afford for a great lease deal he provided. It was a quick and smooth process in just a few hours. More

Friendly and fast service! Everyone at Piazza Honda is awesome and hard working. We came in for an oil change and were in and out in less than an hour with no appointment! Everyone at Piazza Honda is awesome and hard working. We came in for an oil change and were in and out in less than an hour with no appointment! More

easy and thorough oil change and check up I went in to have my oil changed and had a check up on my car. The experience was great. Jonathan reviewed everything I needed to address in the next I went in to have my oil changed and had a check up on my car. The experience was great. Jonathan reviewed everything I needed to address in the next couple months. Everything was very pleasant. More

Great experience My wife and I have dealt with our fair share of car dealers and salespeople and this is by far one of the best experiences we had. I would highly reco My wife and I have dealt with our fair share of car dealers and salespeople and this is by far one of the best experiences we had. I would highly recommend working with Doug for a car purchase and wouldn't hesitate to work with him again in the future. More