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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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July 26, 2019

Damage Assessment Took my car in to have it examined for possible damage after hitting a ladder that fell off a truck. Everyone was very helpful and the service was gre More

by HILLWestChester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
July 24, 2019

Another great experience I have been dealing with Stuart Magerfleisch at the Piazza Acura of West Chester for a few years and they always deliver on exceptional service. Stua More

by DAVE.WRZESNIEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
July 23, 2019

Overpriced Spent over $1000 and 3 hours at piazza last week. Next day DRL message appears. Return yesterday and get overcharged for a light bulb replacement More

by Drocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Davenport
July 19, 2019

Great experience Had the car in for an oil. A thorough inspection of my MDX was done. Many thinks were noted that must be addressed in next 6 months. I agreed as I w More

by JYOUNG019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
July 19, 2019

Oil change Even though I did not know oil changes stopped at 3pm the service men went out of their way to fit me into the schedule and were very helpful and cour More

by Acura16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
Jul 22, 2019 -

Piazza Acura of West Chester responded

We have Trained additional Personal and now we take Clients up until 5:30pm Monday-Friday.

July 18, 2019

Window track repair Was able to get an appointment very quickly. They provided a loaner car so I didn’t have to wait all day. My car was repaired quickly and was done r More

by santelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davenport
July 17, 2019

Great service I took my vehicle in for service and had a great experience. Excellent workmanship and prompt completion of work. I was very pleased with the service. More

by MARKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Davenport
July 17, 2019

Service my 2016 TLX sedan Good experience. I brought my coupon when I picked up the car. The service staff -Matt was very patient updating the doc for me big thank uou! More

by Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Magerfleisch
July 16, 2019

Great service The service center is professional from the time you arrive. It's very clean and the staff is helpful and knowledgable. I have problems with my MDX an More

by 1st time owner of MDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport, Stuart Magerfleisch
July 14, 2019

Excellent service and in a pleasant atmosphere I continue to be impressed at the level of service and the friendly and pleasant atmosphere to is shown every time I have my car serviced. From easy o More

by JIM.HUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
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