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Piazza Acura of West Chester - Service Center

West Chester, PA

4.7
1,140 Reviews

1,140 Reviews of Piazza Acura of West Chester - Service Center

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April 25, 2020

Piazza Acura service Very prompt and friendly staff, waiting area was clean with fresh coffee and the daily newspaper. I have never had a bad experience dealing with the a More

by REDNAM51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Kinney
April 24, 2020

The service and staff are 5 Star all the way. I cant say enough about Piazza Acura of West Chester. I would highly recommend this dealership to anyone More

by CHRISFRANZRKE
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Griffith, John Davenport, Stuart Magerfleisch
April 23, 2020

Darren is a outstanding manager and love to please people and highly respected. The service people are very friendly, knowledgeable, and efficient. The dealership was also COVID-19 ready. More

by JLJENKINS26
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Magerfleisch
April 23, 2020

The actual work performed on the vehicle was satisfactory, however it was disappointing to get quoted over $500 in service fees given the global effects of the pandemic. Unfortunately I was lai More

by HARPLYNN26
Recommend Dealer
No
Employees Worked With
John Davenport
April 23, 2020

Fast, friendly, courteous and effective, as always. Greeted promptly and courteously by a woman whose name I don’t recall. She kept me informed and I was on my my way in less than an hour as promise More

by TLPFERRY
Recommend Dealer
Yes
Employees Worked With
The very nice woman who greeted me and interacted with me for A1 service. She was great. Sorry I don’t remember her name. Ditto for the very nice cashier/check out woman.
April 22, 2020

Had a pleasant service experience during coronavirus pandemic. The service man also disinfect the interior of the car. Happy with the service.thank you great More

by SAQIBYKHAN
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
April 22, 2020

My car was ready in a timely manner. Megan clearly explained your COVID-19 procedures and kept me updated regarding the status of my car. More

by DEBBPOTTER22
Recommend Dealer
Yes
Employees Worked With
Megan Kinney.
April 21, 2020

Nice and quick appointment. Things were explained in a reasonable time and service was done quickly. Car wash was not done but I received a voucher for one. Everyone was great and very helpful. More

by Nick C
Recommend Dealer
Yes
Employees Worked With
Megan Kenny , Darren Griffith
April 21, 2020

Darren is an exceptional employee I have been trying to get my car serviced for the excessive oil consumption for months. I called to get the status for parts and luckily Darren answer More

by VJAVADPOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith
April 17, 2020

always outstanding service I have been conducting business with this dealership since 1991and that should tell you all you need to know. Darren and his team are friendly, profes More

by richmaley58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Griffith, John Davenport, Joelle Bricker
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