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Piazza Acura of West Chester

West Chester, PA

4.8
1,699 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,699 reviews

December 27, 2024

Joe was a fantastic salesman from beginning to end. I would highly recommend him. He was extremely knowledgeable about the MDX. Joe is a true asset to your company. Joe returned all my calls and emails More

by T-ANDERSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with Joe at Piazza Acura of West Chester! We're delighted to hear he provided such exceptional service and made a lasting impression. Your recommendation means a lot to us!

December 21, 2024

Very responsive and everyone I dealt with were very friendly and helpful. They accommodated my hectic schedule More

by Joeosifchok22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Piazza Acura of West Chester responded

This review made our day! We appreciate you as a customer and look forward to seeing you next time at Piazza Acura of West Chester!

December 18, 2024

The vehicle's exterior was loaded with holograms and swirls and the roof was filty. Also, the hood looked like somebody went ice skating on it because it had tons of scratches. You could also see where More

by Gary Strack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Piazza Acura of West Chester responded

Gary, thank you for the review. We're disappointed to hear that your experience with our team did not fully meet expectations. Your feedback is appreciated and will be used to help us improve our service & offerings moving forward. If you'd like to share anything further, please reach out to us directly at (610) 399-9500

December 16, 2024

Joe was wonderful to work with. He is knowledgeable about the car and can answer any questions that I had. More

by joeysim12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamar
Dec 16, 2024 -

Piazza Acura of West Chester responded

Joeysim12, we're delighted to hear that Joe provided you with such knowledgeable service at Piazza Acura of West Chester. Thanks for sharing your experience!

December 14, 2024

Joe was great. Took time to explain everything and was not pushy. Also, responsive to calls and texts. More

by Agnewman0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Piazza Acura of West Chester responded

Agnewman0, we're delighted to hear that Joe provided such a helpful and pressure-free experience at Piazza Acura of West Chester. Thanks for sharing your feedback!

December 14, 2024

Rob was not pushy and wanted us, the customer to be happy with our purchase. More

by frankff2718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Piazza Acura of West Chester responded

Thank you for your confidence in Piazza Acura of West Chester, and for your business. We are grateful to have you as a customer!

December 14, 2024

Every one was very friendly. Didn’t keep me waiting. Had my car ready and in perfect condition More

by annap0783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Piazza Acura of West Chester responded

Anna, We're so glad to hear it! Thank you for rating us five stars! – Piazza Acura of West Chester

December 14, 2024

Our salesman Bob was knowledgeable, friendly, and made our experience quick and painless! I am a repeat customer at piazza Acura, More

by spgraff330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Piazza Acura of West Chester responded

We're delighted to hear that Bob made your experience at Piazza Acura of West Chester smooth and enjoyable! Thank you for being a loyal customer, we look forward to serving you again in the future.

December 11, 2024

Friendly and easy to deal with. Had a great selection of automobiles. Salesman was a nice guy. More

by spssps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 12, 2024 -

Piazza Acura of West Chester responded

This is great to hear! Thank you for being a valued Piazza Acura of West Chester customer!

December 08, 2024

Really like my new car but disappointed when you put it in drive, D and 4 times it went into S (150 miles on car) I had the same problem with my 2021 RDX. Every time I told them at a service visit they sai More

by SE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with us at Piazza Acura of West Chester. We're glad to hear Rob was able to assist you and provide helpful information about your new car. We understand the concern regarding the gear shift issue, and we encourage you to reach out so our service team can address it further. Your satisfaction is important, and we're here to help!

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