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Piazza Acura of West Chester

West Chester, PA

4.8
1,698 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,698 reviews

January 30, 2025

Everyone knew exactly what they were doing and everything came together just as it was planned. More

by Johnamurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Piazza Acura of West Chester responded

John, Thank you so much! We'll see you next time! Enjoy the ride! - Piazza Acura of West Chester

January 22, 2025

Good service good people - Omar and Moe took good care of me and found the vehicle my wife wanted. More

by Rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Moe
Jan 23, 2025 -

Piazza Acura of West Chester responded

Thank you for the review! We're so glad Moe & Omar were able to help you find the vehicle your wife was looking for. We appreciate you trusting Piazza Acura of West Chester with your business and hope you won't hesitate to reach out if we can be of service again in the future!

January 16, 2025

Joe was great. The extended warranty pitch when we came to pay was unethical and overbearing. It causes us to suspect the business integrity of the dealership. More

by Kwjones86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your feedback about your experience here at Piazza Acura of West Chester. We're glad to hear Joe provided great service, but we're sorry to learn about the concerns regarding the extended warranty pitch. Your comments are important and will be addressed with our team to ensure a better experience in the future.

January 16, 2025

I have been going to this dealership since 2010 when I bought my first Acura I have found that both the service and sales departments are friendly, helpful and responsive. More

by ROSATOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for trusting the Piazza Acura of West Chester team with your sales & service needs! We're truly grateful for all of your support over the years and look forward to serving you for many more!

January 15, 2025

Our sales rep was very knowledgeable. He was very thorough and detailed in walking through the new vehicle with us. More

by ED_EILOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that our sales rep provided a thorough and detailed experience at Piazza Acura of West Chester. Thank you for sharing your positive feedback, and enjoy your new vehicle!

January 13, 2025

Very noligable sales staff made my buying experience pleasant. Would definitely recommend friends & family to buy there. More

by jwillyjr46
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Piazza Acura of West Chester responded

Thank you for the recommendation! We're glad to hear our sales staff at Piazza Acura of West Chester made your buying experience a pleasant one. We appreciate your support and look forward to serving any friends or family you send our way!

January 12, 2025

I had another great experience with this dealership -- Joe Gilmore was friendly, knowledgeable and went above and beyond to help. Moe was also instrumental in helping to keep my business. I will definitel More

by mezteach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
Jan 13, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Joe and Moe provided such excellent service during your visit to Piazza Acura of West Chester! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

January 12, 2025

We had a great experience with the dealership, specifically with Dave Greaves and then Bob Ruhno after Dave took on a new role. Bob was a pleasure to work with -- knowledgeable, professional, and More

by TOM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamer Wanas also gets five stars!
Jan 13, 2025 -

Piazza Acura of West Chester responded

Tom, we're delighted to hear that both Dave and Bob provided you with a great experience at Piazza Acura of West Chester. Thank you for sharing your positive feedback!

January 12, 2025

The sales reps were friendly, knowledgeable, and acomidating. Only wish we lived closer to be able to use the service center and be able to ask technical for technical support. More

by pmda1759
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with Piazza Acura of West Chester! We're glad to hear our sales reps were friendly and accommodating. We understand the distance challenge, but we're always here if you need any assistance or have questions in the future!

January 10, 2025

It was pleasure to work with Moe. He kept it simple and super fast with the deal and was out in 30mins… More

by P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that Moe made your experience at Piazza Acura of West Chester quick and straightforward. Thank you for sharing this feedback, and enjoy your new ride!