Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Piazza Acura of West Chester
West Chester, PA
1,714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,714 reviews
Verified Customer
January 11, 2023
I had a great experience with piazza and am very happy with the car so far. with the car so far. More
by mbevi4
January 04, 2023
Very professional and timely service. Female rep (sorry forgot her name) that I worked with was very helpful Female rep (sorry forgot her name) that I worked with was very helpful More
by TRAILERMAINTENANCE
Employees Worked With
January 01, 2023
Dave made our car buying experience at Piazza a joy. He was friendly, knowledgeable, patient and enthused about the auto. His detailed knowledge of every setting and capability of our RDX was amazing. He was friendly, knowledgeable, patient and enthused about the auto. His detailed knowledge of every setting and capability of our RDX was amazing. From 1st meet to driving off the lot was completed in three hours, and he was meticulous in making sure we got what we wanted. A true pleasure to work with. Thanks Dave! More
by Lhharshman
Employees Worked With
David Greaves
December 31, 2022
Megan has excellent communication skills and is a superb liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be do liaison between the service department and the customer...a real plus is having a brief video depicting all of the recommended work that should be done on the car as it's up on the lift, texted to the customer. More
by bob.ennis
Employees Worked With
December 30, 2022
Not a full service facility. New facility is “apparently “ under construction. In the meantime, my service for THREE years has been at a less than full service facility. How ca New facility is “apparently “ under construction. In the meantime, my service for THREE years has been at a less than full service facility. How can I give a high grade? More
by JANERUSSELL
December 23, 2022
Perhaps the best experience at a dealer service I have had. I was impressed by the thoroughness and research into my problem so it would be resolved the right way for good. I’ll add the customer service had. I was impressed by the thoroughness and research into my problem so it would be resolved the right way for good. I’ll add the customer service representatives were easy to talk with and explained the entire process completely More
by cmoyer113
Employees Worked With
My lead representative was not Darren. , Darren Griffith
December 21, 2022
Very professional staff that goes the extra mile. They always ensure I get the best service in the timeframe specified. They always ensure I get the best service in the timeframe specified. More
by DZORETIC
December 21, 2022
Excellent service . Called with a dead battery and was able to be seen immediately and get new battery and other services for my car . Was glad for the care and the Lift Called with a dead battery and was able to be seen immediately and get new battery and other services for my car . Was glad for the care and the Lift ride back to pick up my car More
by TRAVIA.DONNA
December 14, 2022
When I bought my Acura service was an important part of my decision.Piazza Acura of West Chester has exceeded my expectations. Darren and his team do an excellent job. When I come in for service I never h my decision.Piazza Acura of West Chester has exceeded my expectations. Darren and his team do an excellent job. When I come in for service I never have an issues and the work is done right the first time. More
by robbiem13
