Piazza Acura of West Chester

Friendly, easy to do business with, professional Knowledgeable, concerned for my well-being I think so Knowledgeable, concerned for my well-being I think so More

The parts and sales team weren’t on the same team. While the parts team told me the weather mats were cheaper, the sales team then went and said no they are more expensive and blamed it on the guy fro While the parts team told me the weather mats were cheaper, the sales team then went and said no they are more expensive and blamed it on the guy from the parts team who was “quitting” seemed very unprofessional. They also didn’t know where the car we were purchasing was at. Took about 15 minutes to find the car. Nobody gave me any update on what was happening either. More

Helpful, accommodating, friendly. Willing to negotiate. Looking forward to more guidance in finishing the setting up process for features Willing to negotiate. Looking forward to more guidance in finishing the setting up process for features More

Professional and knowledgeable. Not pushy and customer service was great Good customer service and knowledgeable sales representatives Not pushy and customer service was great Good customer service and knowledgeable sales representatives More

I loved this dealership, they got me into exactly what I wanted. Rob Moffa was fantastic and I would definitely come back wanted. Rob Moffa was fantastic and I would definitely come back More

Omar in sales was a pleasure to work with. I most appreciated his patience when explaining the details and features of the car. Also his friendliness, and that he did not pressure me in any I most appreciated his patience when explaining the details and features of the car. Also his friendliness, and that he did not pressure me in any way. Working with Angela to finalize the deal was also a pleasant experience. More

We started in service during a vacation trip w a Friday late day breakdown on the highway and tow. Katie in service went above and beyond waiting for us to arrive about 5:30 to provide a loaner. A new alte late day breakdown on the highway and tow. Katie in service went above and beyond waiting for us to arrive about 5:30 to provide a loaner. A new alternator and battery were diagnosed and replaced first thing Monday morning upon opening. We test drove a new car with veteran salesman Robert M. after test driving competitive mid-sized luxury SUV’s all weekend. Robert was superb. He knows cars very well, explaining all the features and trim lines available. We chose a '26 RDX Advance and traded our '15 RDX to Piazza having received a very fair price. The entire experience, even tho' we had our first repair in more than a decade of routine maintenance (!)--was all around superb. Acura Piazza was professional and went above and beyond in all elements of our dealings with them. Recommend highly. Thank you! More

Omar is the best! And the reason I made me car purchase at Acura! I do not know Angela Brown. And the reason I made me car purchase at Acura! I do not know Angela Brown. More

My experience at Acura was awesome to say the least. Omar and the staff made me feel so comfortable and at ease with the deal we made! Omar especially was down to earth and really talked to me as if I w Omar and the staff made me feel so comfortable and at ease with the deal we made! Omar especially was down to earth and really talked to me as if I was an old friend. Absolutely loved my experience! More

Despite having a lack of ideal space, this dealership makes up for it in terms of service and enthusiasm. They have a very hands off approach with sales, never pressuring the customer towards making makes up for it in terms of service and enthusiasm. They have a very hands off approach with sales, never pressuring the customer towards making a decision they normally wouldn’t. Availability is not their strong suit but that comes with having a smaller staff. However, they are all very knowledgeable about their vehicles so your time spent will not be wasted. More