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Piazza Acura of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
1,696 Reviews
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1350 Wilmington Pike

West Chester, PA

19382

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Showing 1,696 reviews

March 07, 2025

Bob was great! The OVERSELL of warranties- very poor/embarrassing The OVERSELL of warranties- very poor/embarrassing -- no means no More

by JAMIEAJOHNSON99
Recommend Dealer
Yes
Employees Worked With
Bob
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Mar 07, 2025 -

Piazza Acura of West Chester responded

Jamie, thank you for your feedback. We're glad Bob provided great service, but we're sorry to hear about your experience with warranties. Your comments are important and will be addressed with our team. Please don't hesitate to reach out directly if you have any additional questions or concerns. - The Piazza Acura of West Chester Team

March 07, 2025

Very friendly, knowledgeable and we’re not pushy. The process was smooth and painless. I’d recommend them. More

by STEVE.WOODGATE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that you had a smooth and painless experience with our team at Piazza Acura of West Chester. Thank you for recommending us, we appreciate your support!

March 06, 2025

Was pleasant and an overall painless experience. I would recommend as they were straight to the point. More

by MARQUISEGRIFFIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Haque
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Mar 07, 2025 -

Piazza Acura of West Chester responded

Marquise, we're glad to hear you had a pleasant experience with us at Piazza Acura of West Chester. Thank you for recommending our straightforward approach!

February 27, 2025

Excellent and respectful Listened to my needs and did not play a lot of games that I have come to expect. Carefully explained car options. More

by NANCY.DENNEY
Recommend Dealer
Yes
Employees Worked With
Bob
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Feb 28, 2025 -

Piazza Acura of West Chester responded

Nancy, we're delighted to hear that our team at Piazza Acura of West Chester provided you with a straightforward and respectful experience. Thank you for your kind words!

February 10, 2025

I had a very positive experience with this dealership. Our salesperson, Immanuel was very courteous and knowledgeable. More

by SLOGAN264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Felicetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your positive experience with us at Piazza Acura of West Chester! We're glad to hear that Immanuel provided courteous and knowledgeable service. We appreciate your support!

February 07, 2025

I was greeted by Joe upon entry and was pleasant to work with. Found a car I was interested in seeing and eventually decided to buy. Very happy with my purchase. More

by Onebusyd
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Piazza Acura of West Chester responded

Hi! We're delighted to hear that Joe made your experience at Piazza Acura of West Chester a pleasant one. Enjoy your car, and thank you for choosing us!

February 04, 2025

Mark made every effort to accommodate the buyer. For a dealership selling high end cars the physical environment was lacking. More

by bfchambe
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Piazza Acura of West Chester responded

Thank you for the feedback about your recent experience here at Piazza Acura of West Chester. We're glad to hear Mark provided accommodating service, and we appreciate your input regarding our facilities - we'll certainly take it into consideration for future improvements.

January 30, 2025

Easy to work with. No hassel. Gre as t vehi c les. Good prices and deals More

by dtboyle_8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Piazza Acura of West Chester responded

Thank you for rating us five stars! The team looks forward to working with you again! - Piazza Acura of West Chester

January 30, 2025

Everyone knew exactly what they were doing and everything came together just as it was planned. More

by Johnamurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Acura of West Chester responded

John, Thank you so much! We'll see you next time! Enjoy the ride! - Piazza Acura of West Chester

January 22, 2025

Good service good people - Omar and Moe took good care of me and found the vehicle my wife wanted. More

by Rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Moe
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Jan 23, 2025 -

Piazza Acura of West Chester responded

Thank you for the review! We're so glad Moe & Omar were able to help you find the vehicle your wife was looking for. We appreciate you trusting Piazza Acura of West Chester with your business and hope you won't hesitate to reach out if we can be of service again in the future!

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