Piazza Acura of West Chester

The dealership made it very easy to find a car that fit my needs. There was a very welcoming and respectful presence at the dealership my needs. There was a very welcoming and respectful presence at the dealership More

Great service dept-fast, efficient, courteous and Megan is very nice. Convenient to my home. is very nice. Convenient to my home. More

Omar is 100% the correct dealer for anyone who comes into the car-buying process. We went to a couple of dealerships looking for her dream car, and the dealers just were either not right, unprofessional or d the car-buying process. We went to a couple of dealerships looking for her dream car, and the dealers just were either not right, unprofessional or dishonest, but when we entered the Piazza of Acura, Omar greeted us at the door with positive energy, great personality and enthusiasm and made our buying experience wonderful, but what makes him special is he was 100% honest and in a world full of dishonest salesmen, Omar is a outlying factor and truly cares about each and every person that does business with him. 110% recommend! More

I don't know Angela. Did not interact with her. The paperwork guy was really hard sell on the extended warranty stuff. We bought some only because of the electronics. I'v Did not interact with her. The paperwork guy was really hard sell on the extended warranty stuff. We bought some only because of the electronics. I've been buying new vehicles for 50 years. I've seen it all More

The finance advisor was very pushy. I felt I had to sign up for the extra warranty as he was hounding me I felt I had to sign up for the extra warranty as he was hounding me More

Laid back, no pressure. Knowledgable, casual and easygoing, with no pressure to decide or commit today. Knowledgable, casual and easygoing, with no pressure to decide or commit today. More

Rob was excellent. He did not make me feel even remotely pressured, was knowledgeable and open to exploring all options with me. Very good guy. He did not make me feel even remotely pressured, was knowledgeable and open to exploring all options with me. Very good guy. More

Our sales representative was extremely friendly and professional. I would recommend him to my friends or family. professional. I would recommend him to my friends or family. More

Used dealer for almost 15 years. Recent experience was unsatisfactory due to finance Dept issues. Recent experience was unsatisfactory due to finance Dept issues. More

We drove up from Bethany Beach over 2hrs way. Bob did a great job completing all the paperwork to finalize our purchase so we could drive home with the car & not have to come back. Huge negativ Bob did a great job completing all the paperwork to finalize our purchase so we could drive home with the car & not have to come back. Huge negative was that he & his manager scammed us on buying anti theft device, which was $600. They made us believe it was hard installed in a hidden place in the car somewhere & it was active for the life of the vehicle. Turns out it is a plastic mobile device the size of your phone that was laying the center console. Similar to an apple air tag. It’s only good for 36 months. Turns out we can register for Acuralink for free for 36 months and it had same features and more. Total scam at the end of our purchase. They would have gotten 5 stars otherwise. Definitely don’t trust Bob or his manager. And don’t buy their crappy anti theft device. More