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Piazza Acura of West Chester
West Chester, PA
1,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
August 16, 2026
Overall experience was pleasant. I felt I was treated fairly and the process was very smooth. I would consider coming back in the future for another car. I felt I was treated fairly and the process was very smooth. I would consider coming back in the future for another car. More
by glennfernandes3
Employees Worked With
August 16, 2026
Piazza Acura of West Chester was worth the hour-and-a-half drive to buy my "new to me" car! My salesman, Thaddeus Kalinoski, was very helpful and really nice to work with. Katie, in the servic hour-and-a-half drive to buy my "new to me" car! My salesman, Thaddeus Kalinoski, was very helpful and really nice to work with. Katie, in the service department, was also very knowledgeable and helpful in answering my questions about the vehicle. Even the "scary" finance department was a positive experience at this dealership! I will definitely make the long drive to West Chester to purchase my next vehicle! More
by KEHOE0MB
Verified CustomerEmployees Worked With
Thaddeus Kalinoski, sales, and Katie, service
August 16, 2026
I don't really know who Angela Brown is. My salesman, Mark Deaver, was so helpful. He really tried his best to make sure that I knew everything about the RDX and set all my preferences, etc. My salesman, Mark Deaver, was so helpful. He really tried his best to make sure that I knew everything about the RDX and set all my preferences, etc. on the vehicle. It was truly a pleasure dealing with him. I can't say the same for Moe Mednini, who tried to sell me all the warranties etc. He wore a 'Free Palestine' bracelet that offended me because I have many Jewish relatives. I don't believe his political statement belongs in a dealership. More
by smickner
August 11, 2026
Piazza is a great dealership . It was a smooth purchase and i got a fair price It was a smooth purchase and i got a fair price More
by AJ1203
August 08, 2026
The dealership was a bit far away however, I would drive back there again just to buy another vehicle from Omar. back there again just to buy another vehicle from Omar. More
by Diane
Employees Worked With
August 07, 2026
Omar was very receptive to our car needs and quickly found the model that best suited our needs. He was knowledgeable but never pushy. He spend all the time needed at pick up to program the electrical f found the model that best suited our needs. He was knowledgeable but never pushy. He spend all the time needed at pick up to program the electrical features on the new car, did not rush the process until we fully understood all amenities. The dealership offered a fair price on our trade in. More
by JHOENIG
Employees Worked With
August 05, 2026
Mark was very friendly and professional. He was very knowledgeable and explained each vehicle to me to help select the best choice for my needs. He was very knowledgeable and explained each vehicle to me to help select the best choice for my needs. More
by KRGORSKI
July 30, 2026
Omar was professional, knowledgeable and friendly. Took me on a great test drive! Loved the full tank of gas Took me on a great test drive! Loved the full tank of gas More
by erjjhugs
Employees Worked With
July 25, 2026
Easy to deal with. Quick response. Streamline process It's a great dealership the entire team made me feel at welcome Quick response. Streamline process It's a great dealership the entire team made me feel at welcome More
by sbove411
