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Piazza Acura of West Chester
West Chester, PA
1,674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,674 reviews
January 09, 2025
Mark helped in every way to help me find the car I not only needed but would be happy with in the future. Piazza Acura had a good selection of cars to choose from on their inventory. Thank you Piazza Acur only needed but would be happy with in the future. Piazza Acura had a good selection of cars to choose from on their inventory. Thank you Piazza Acura. More
by rthewes
Verified Customer
December 31, 2024
Sale people are polite and honest. They are straightforward, no push. They responds my inquiries quickly. They are straightforward, no push. They responds my inquiries quickly. More
by Bindeng
December 28, 2024
Suzi and Robert were excellent. Megan in service top notch. The finance mgr almost blew up the deal by playing games. Megan in service top notch. The finance mgr almost blew up the deal by playing games. More
by spaugh19
December 27, 2024
Joe was a fantastic salesman from beginning to end. I would highly recommend him. He was extremely knowledgeable about the MDX. Joe is a true asset to your company. Joe returned all my calls and emails I would highly recommend him. He was extremely knowledgeable about the MDX. Joe is a true asset to your company. Joe returned all my calls and emails quickly and professionally. Joe was the best salesman I have ever dealt with. More
by T-ANDERSON
Employees Worked With
December 21, 2024
Very responsive and everyone I dealt with were very friendly and helpful. They accommodated my hectic schedule friendly and helpful. They accommodated my hectic schedule More
by Joeosifchok22
Employees Worked With
December 18, 2024
The vehicle's exterior was loaded with holograms and swirls and the roof was filty. Also, the hood looked like somebody went ice skating on it because it had tons of scratches. You could also see where swirls and the roof was filty. Also, the hood looked like somebody went ice skating on it because it had tons of scratches. You could also see where the protective transport film was removed from the vehicle. I spent over $500 to have the entire exterior machine polished by Beadz Auto Detailing. The paint and clear coat is now 95% back to new. Unfortunately, restoring it to 100% would thin the clear coat too much for a new car. In addition, the finance manager (Tamer) wouldn't take no for an answer when he was trying to sell me a service plan and tire & wheel insurance. Every time I said no, he dropped the price. Finally, I just said yes so I could leave. Why would I buy a warranty on top of the factory warranty? Thankfully, the sales manager (Angela) rewrote my lease to remove Acura Care and the tire & wheel coverage. More
by Gary Strack
December 16, 2024
Joe was wonderful to work with. He is knowledgeable about the car and can answer any questions that I had. He is knowledgeable about the car and can answer any questions that I had. More
by joeysim12
December 14, 2024
Joe was great. Took time to explain everything and was not pushy. Also, responsive to calls and texts. Took time to explain everything and was not pushy. Also, responsive to calls and texts. More
by Agnewman0
Employees Worked With
December 14, 2024
Rob was not pushy and wanted us, the customer to be happy with our purchase. with our purchase. More
by frankff2718
Employees Worked With
