Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Piazza Acura of West Chester

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.8
1,682 Reviews
Contact Dealership
View Awards

1350 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 1,682 reviews

February 10, 2025

I had a very positive experience with this dealership. Our salesperson, Immanuel was very courteous and knowledgeable. More

by SLOGAN264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Greaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Moffa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Felicetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your positive experience with us at Piazza Acura of West Chester! We're glad to hear that Immanuel provided courteous and knowledgeable service. We appreciate your support!

February 07, 2025

I was greeted by Joe upon entry and was pleasant to work with. Found a car I was interested in seeing and eventually decided to buy. Very happy with my purchase. More

by Onebusyd
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2025 -

Piazza Acura of West Chester responded

Hi! We're delighted to hear that Joe made your experience at Piazza Acura of West Chester a pleasant one. Enjoy your car, and thank you for choosing us!

February 04, 2025

Mark made every effort to accommodate the buyer. For a dealership selling high end cars the physical environment was lacking. More

by bfchambe
Recommend Dealer
Yes
Employees Worked With
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Piazza Acura of West Chester responded

Thank you for the feedback about your recent experience here at Piazza Acura of West Chester. We're glad to hear Mark provided accommodating service, and we appreciate your input regarding our facilities - we'll certainly take it into consideration for future improvements.

January 30, 2025

Easy to work with. No hassel. Gre as t vehi c les. Good prices and deals More

by dtboyle_8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruhno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Acura of West Chester responded

Thank you for rating us five stars! The team looks forward to working with you again! - Piazza Acura of West Chester

January 30, 2025

Everyone knew exactly what they were doing and everything came together just as it was planned. More

by Johnamurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Piazza Acura of West Chester responded

John, Thank you so much! We'll see you next time! Enjoy the ride! - Piazza Acura of West Chester

January 22, 2025

Good service good people - Omar and Moe took good care of me and found the vehicle my wife wanted. More

by Rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Moe
Report | Print
Jan 23, 2025 -

Piazza Acura of West Chester responded

Thank you for the review! We're so glad Moe & Omar were able to help you find the vehicle your wife was looking for. We appreciate you trusting Piazza Acura of West Chester with your business and hope you won't hesitate to reach out if we can be of service again in the future!

January 16, 2025

Joe was great. The extended warranty pitch when we came to pay was unethical and overbearing. It causes us to suspect the business integrity of the dealership. More

by Kwjones86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your feedback about your experience here at Piazza Acura of West Chester. We're glad to hear Joe provided great service, but we're sorry to learn about the concerns regarding the extended warranty pitch. Your comments are important and will be addressed with our team to ensure a better experience in the future.

January 16, 2025

I have been going to this dealership since 2010 when I bought my first Acura I have found that both the service and sales departments are friendly, helpful and responsive. More

by ROSATOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Piazza Acura of West Chester responded

Thank you for trusting the Piazza Acura of West Chester team with your sales & service needs! We're truly grateful for all of your support over the years and look forward to serving you for many more!

January 15, 2025

Our sales rep was very knowledgeable. He was very thorough and detailed in walking through the new vehicle with us. More

by ED_EILOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that our sales rep provided a thorough and detailed experience at Piazza Acura of West Chester. Thank you for sharing your positive feedback, and enjoy your new vehicle!

January 13, 2025

Very noligable sales staff made my buying experience pleasant. Would definitely recommend friends & family to buy there. More

by jwillyjr46
Recommend Dealer
Yes
Employees Worked With
Suzi Hendrixson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Deaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Piazza Acura of West Chester responded

Thank you for the recommendation! We're glad to hear our sales staff at Piazza Acura of West Chester made your buying experience a pleasant one. We appreciate your support and look forward to serving any friends or family you send our way!

1
2
...
169