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Philpott Toyota
Nederland, TX
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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212 Reviews of Philpott Toyota
July 30, 2019
They worked on my Subaru motor with Subaru parts! So, the Kia Dealership that I bought the Scion FRS from stripped the head on the oil drain plug plus overtorqued it thus making it impossible to remo So, the Kia Dealership that I bought the Scion FRS from stripped the head on the oil drain plug plus overtorqued it thus making it impossible to remove. I went to Philpott to have it resolved and they absolutely did. They grinded and manhandled the old drain plug out, ordered a new one from the Subaru dealership across the street, and slapped on a Tokyo Roki Subaru OEM Oil Filter to finish the oil change! I'm already happy that I can do my oil changes again but having the preferred oil filter too without extra cost made my day. I was expecting the cheap fram filter or the OE spec Toyota ones to be provided but they went the extra mile away to service one of few FRS's in the Golden Triangle. You did good Philpott Toyota! I may not live there anymore but my family comes there for their routine service every time. More
by Raven Castro
Employees Worked With
I really forgot. But she was really nice and professional.
March 25, 2019
2016 Superduty Platinum Turbo Replacement My service advisor (Tabitha) was awesome to deal with and very accommodating. I would however recommend a QC to look at any work once completed. Aft My service advisor (Tabitha) was awesome to deal with and very accommodating. I would however recommend a QC to look at any work once completed. After my Turbo was replaced and I picked up the truck a heater hose blew off on my home making my truck immobile. Thanks to my service advisor the problem was taken care of without me losing time from work. I would recommend to ask for her when you visit the service department for your next vehicle service. More
by claurents
Employees Worked With
Tabitha
March 24, 2019
Great buying experiance Very good buying service was provided by Mr. Fiorenza & Mr. Ivy. Will recommend philpott ford to anyone seeking a new or used vehicle. Excellent servi Very good buying service was provided by Mr. Fiorenza & Mr. Ivy. Will recommend philpott ford to anyone seeking a new or used vehicle. Excellent service from all of the staff. More
by TT5150G
Employees Worked With
Fiorenza & Ivy
March 22, 2019
AMAZING EXPERIENCE!! Mark and Corey were great. I had been looking at the mustangs for months and had no real intention of buying a car that day. However, Mark gave me a t Mark and Corey were great. I had been looking at the mustangs for months and had no real intention of buying a car that day. However, Mark gave me a ton of information about the mustangs and helped me make a informed decision. Also helped get the deal done. I love the car and could not be happier. More
by Trw1980
Employees Worked With
Mark and Corey
March 19, 2019
Seat belt recall My service advisor was Tabitha McCray. She was very courteous and professional. She had my recall issue addressed in a timely manner while I waited o My service advisor was Tabitha McCray. She was very courteous and professional. She had my recall issue addressed in a timely manner while I waited on my vehicle. Thanks! More
by Fordguy62
Employees Worked With
Tabitha McCray
March 13, 2019
Excellent Very accommodation,and they assist every costumer in the proper way,they explain every details and how the vehicle goes on....they offer you everythi Very accommodation,and they assist every costumer in the proper way,they explain every details and how the vehicle goes on....they offer you everything to get you more convinience More
by Ajg227
Employees Worked With
Joe
March 06, 2019
Excellent Service The service I received on my F-150 was outstanding. I was met on the service driveway and quickly written up. The service check and oil change was per The service I received on my F-150 was outstanding. I was met on the service driveway and quickly written up. The service check and oil change was performed very promptly. Great job Philpott Service Team!! More
by Mike75
Employees Worked With
Stacey
February 26, 2019
Great people to deal with Buying a Tundra from Philpott Toyota was by far my best buying experience. Erin was very knowledgeable and straight forward. They play no games, wha Buying a Tundra from Philpott Toyota was by far my best buying experience. Erin was very knowledgeable and straight forward. They play no games, what you see is what you get. More
by Danielr0088
Employees Worked With
Erin Riley
February 22, 2019
Dr.s New Ford Truck Recently bought a new vehicle for our office and Mark F was amazing as always. Outstanding customer service and oh so easy to get a price on trade pr Recently bought a new vehicle for our office and Mark F was amazing as always. Outstanding customer service and oh so easy to get a price on trade price on vehicle and all savings we qualified for. Thanks! More
by healey
Employees Worked With
Mark Fiorenza
February 19, 2019
Awesome experience Recently went in for service and the staff made sure I was informed throughout the whole process. Tracy and Casey both called me and let me know every Recently went in for service and the staff made sure I was informed throughout the whole process. Tracy and Casey both called me and let me know everything going on with our car and made sure we had a car to drive in the meantime. More
by Littlecoke
Employees Worked With
Tracy and casey
