Philpott Toyota

Philpott's Service department is very professional and speedy. I never feel pressured to get recommended services but they are happy to provide quotes on prices for said services. When you take your vehic speedy. I never feel pressured to get recommended services but they are happy to provide quotes on prices for said services. When you take your vehicle in you expect timeliness and professionalism and Philpott scores A+ in those categories. In the time of the covid-19 virus I was happy to see Philpott's employees taking great precaution to maintain social distancing measures and ensured it didn't interfere with the services I needed. Great experience. Will continue coming to Philpott for all service needs. More

Love Philpott This dealership has professional & outstanding service. The atmosphere @Philpott is pleasant and inviting. I love everything about this dealership. My This dealership has professional & outstanding service. The atmosphere @Philpott is pleasant and inviting. I love everything about this dealership. My vehicle purchase was a good one. Kendall was a great salesman & the (FYNE) finance man was amazing as well. All of my service appointments have been good ones as well. I don't even dread going to my service appointments, I actually look forward to them. Tracy & Brittney are wonderful managers. Courtney is wonderful and the cashiers in the back are great too. I even saw some service mechanics @the Shell station after hours on evening and they were pleasant away from the job. If you are looking for a Toyota, Philpott is where you should go. If Mr. Toyoda were alive today, he'd be PROUD. I'm a customer for LIFE! More

Had an appointment still took over 2 hours. For a oil change and point inspection. Service representative was nice enough. Waiting area and restroom was clean. change and point inspection. Service representative was nice enough. Waiting area and restroom was clean. More

Had what I wanted on the lot. Sales person was very good and knowledgeable of the vehicle. Shelly answered all of my question and found out the answer if she didn't know the answer Sales person was very good and knowledgeable of the vehicle. Shelly answered all of my question and found out the answer if she didn't know the answer. ... More

Great people to deal with Sales person was very good and knowledgeable of the vehicle. He answered all of my question and found out the answer if he didn't know the answer. De Sales person was very good and knowledgeable of the vehicle. He answered all of my question and found out the answer if he didn't know the answer. Dealership was very nice and took good car of us. The car was clean and filled with gas before we left. More

warranty My first try at fixing my problem did not result in honoring the warranty. When I brought it back to them, they did a first-rate job in honoring my w My first try at fixing my problem did not result in honoring the warranty. When I brought it back to them, they did a first-rate job in honoring my warranty. I appreciate the time they took listening to me and repairing my car. More

Best Customer Service This dealership takes constructive criticism in a positive way and continues to be the best dealership within a 50 mile radius. I make the above state This dealership takes constructive criticism in a positive way and continues to be the best dealership within a 50 mile radius. I make the above statement with firsthand experience. The service department is certainly “proactive” and not “reactive.” Attitude is everything. Customer service is your reality. People may forget what you say but they will never forget how they make you feel. Thank you for making maintenance as painless as possible. Love their shuttle service. Such warm and friendly folk. It is very obvious that their service manager is a leader. More

Quick and Easy Unlike MOST service department experiences, i was pleasantly surprised how quick and easy my service check went. everyone was pleasant and helpful an Unlike MOST service department experiences, i was pleasantly surprised how quick and easy my service check went. everyone was pleasant and helpful and i barely finished my cup of coffee before they were calling my name. More

Quick trip to service wife's vehicle Its never easy to understand why my wife doesn't tell me her service engine light is on and has been for months. So I tried my luck to stop in to Phil Its never easy to understand why my wife doesn't tell me her service engine light is on and has been for months. So I tried my luck to stop in to Philpott Toyota Service Center Saturday morning and get things taken care of without wasting all of my Saturday. I was a little nervous when Amber asked if I had an appointment and I had to say no. No problem, she said, I think we should be able to get you taken care of. She was very polite and courteous in getting my wife's vehicle serviced and out the door in about 2 hours. More

Perfect Car Buying Experience! Philpott Toyota and Mark Fiorenza did a wonderful job helping me get my new 2019 Camry. They really went the extra mile and worked so hard. It was a Philpott Toyota and Mark Fiorenza did a wonderful job helping me get my new 2019 Camry. They really went the extra mile and worked so hard. It was a very pleasant car buying experience and I will recommend them to all my friends and family. More