Phillipsburg-Easton Honda
Phillipsburg, NJ
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I brought my car in for an oil change, and was pleasantly surprised to find that I was still eligible for this service for free! The service representative (Shonn) was pleasant and accommodating. I appreci surprised to find that I was still eligible for this service for free! The service representative (Shonn) was pleasant and accommodating. I appreciate that the service was done quickly, too, without need to pre-schedule. I also like the message board in the waiting area to let me know the status of my car service and where I am in the queue. Thank you!!! More
All went very smoothly through the whole process. Everyone was professional, courteous, friendly -- and patient with my hearing issue. A special mention to/for Gino Grantham; he was great! The onl Everyone was professional, courteous, friendly -- and patient with my hearing issue. A special mention to/for Gino Grantham; he was great! The only downside is the NJ location for a PA resident that requires additional paperwork, but even that was handed with the minimum fuss. Highly recommend to others. More
I was very pleased to get my tire replaced free under warranty. The associate who helped me when I arrived was very helpful. Sorry I’m bad at names - but the service was great. warranty. The associate who helped me when I arrived was very helpful. Sorry I’m bad at names - but the service was great. More
Jackie at the service Dept was really helpful. ..but this is the second time they did a bad wheel balance on my tires... this time there is more vibration that before...I was offered 12 free oil ch ..but this is the second time they did a bad wheel balance on my tires... this time there is more vibration that before...I was offered 12 free oil changes plus 2 years tire rotation for free in writing, but guess what? no free tire rotation anymore after 1 year(thanks I can afford to pay, but the principle is missing). This is my 3rd car I got from this dealership, Sales are great but not their service dept,I have too many bad experiences with them, perhaps my 4th car will be at Leigh Valley Honda(if I get another Honda),I know their service is good. More