Phillipsburg-Easton Honda

Never thought I'd have a favorite dealership that I'd be returning to until 6 years ago. They're consistently trustworthy and I'm consistently referring them. returning to until 6 years ago. They're consistently trustworthy and I'm consistently referring them. More

Staggeringly incompetent. I bought a new car and waited three weeks for the title. I texted constantly regarding when I would get the permanent license plate and registratio I bought a new car and waited three weeks for the title. I texted constantly regarding when I would get the permanent license plate and registration, but never did or was informed it had come in. I finally simply went in frustration after four and a half weeks to the dealer to complain, but found they had had it for some weeks. But had declined to inform me. It was under the receptionist's desk with no sign it was ever going to be mailed or that I would be told it was in. It was not pleasant spending $46,000 on a car and only have its use for thirty days. More

I came to this Honda dealership to discuss getting out of my current car lease — a completely normal and reasonable request that any dealership should be able to handle professionally. Instead, I was met wit my current car lease — a completely normal and reasonable request that any dealership should be able to handle professionally. Instead, I was met with one of the most disrespectful and humiliating customer experiences I have ever had. The general manager, Al, spoke to me in a condescending and degrading manner — in front of my girlfriend, no less. Rather than addressing my concerns or exploring options, he told me I needed to “make more money” and suggested I should “do better in life” if I wanted to afford the car. I was stunned. A customer service representative, let alone a general manager, has absolutely no place making personal comments about a customer’s finances or life choices. It was unprofessional, cruel, and completely unacceptable. I came in as a paying customer looking for help. I left feeling disrespected and humiliated. To make matters worse, my situation remains completely unresolved — no follow-up, no apology, nothing. Al’s behavior reflects poorly not just on himself, but on the entire dealership and the Honda brand. I would strongly caution anyone — especially first-time buyers or those in lease negotiations — to think twice before visiting this location. No one deserves to be spoken to this way, regardless of their financial situation More

Excellent service. Wonderful salesman Mark Anthony he was so helpful explained everything in great detail Wonderful salesman Mark Anthony he was so helpful explained everything in great detail More

Amazing squad especially David Ball. They are great at what they do with the personalities to match. Keep up the greatness and you guys have a repeat customer out of me. Thank you!!!! They are great at what they do with the personalities to match. Keep up the greatness and you guys have a repeat customer out of me. Thank you!!!! More

I have Purchased 4 Vehicles from PE Honda. My sales representative is Eric Vatne. My services are written and completed by Jacquelin Burham, and they are both excellent at their positions. My sales representative is Eric Vatne. My services are written and completed by Jacquelin Burham, and they are both excellent at their positions. More