Phillipsburg-Easton Honda

We went looking to lease a new sedan after also looking at Subarus, Hyundais, and Toyotas. Tshis dealership was offering pretty good lease deals reportedly as part of their Memorial Day event. We ended u at Subarus, Hyundais, and Toyotas. Tshis dealership was offering pretty good lease deals reportedly as part of their Memorial Day event. We ended up leasing a 2011 Accord LX. Frank Renna was very helpful, knowledgeable, honest, and patient with us. Ultimately we spent a little more than we would have for a Corolla or an Elantra but think we got a much nicer car. Their deal was also better than I could have gotten from another Honda dealership in Pa. I would recommend this dealership. They seem to have a good inventory and come in a little better price-wise than other Honda dealerships. More

Went in looking for a safe, reliable, roomy new vehicle. Went in looking for a safe, reliable, roomy new vehicle. Dave was patient and worked to meet my needs that night and Over the next day as I had made Went in looking for a safe, reliable, roomy new vehicle. Dave was patient and worked to meet my needs that night and Over the next day as I had made a few changes and Dave made Sure all I wanted was what I walked out with...he also took the time to Not only go over all details on the checklist but once the car was ready Helped set up stations, Bluetooth, etc while making sure to entertain my Children and handle their excitement... Dave also brought me into Ed for my FinancIng and after a previous horror experience at a different dealer, was so Pleasantly surprised at how easy and quick it went! Thanks guys! More

Fantastic Dealership!! The entire process was painless and smooth. Frank was friendly, courteous and very helpfull!! This is our 4th Honda, our 2nd Pilot!! I absolutely LOVE my new Pilot and will be go and smooth. Frank was friendly, courteous and very helpfull!! This is our 4th Honda, our 2nd Pilot!! I absolutely LOVE my new Pilot and will be going back to this dealer for years to come! Frank Rocks! More

Great experience! I went in just looking at a few cars and I wasn't committed to buying a Honda. David made the sales experience quick and painless. I got a great deal on a 2011 CRV and I absolutely love and I wasn't committed to buying a Honda. David made the sales experience quick and painless. I got a great deal on a 2011 CRV and I absolutely love the car. I will definately go back when looking for my next purchase. More

This Honda dealership allowed me to experience all different models of the CRV's Showed me the used and new, while accepting my price range. They even priced out my car insurance with a new vs. a used different models of the CRV's Showed me the used and new, while accepting my price range. They even priced out my car insurance with a new vs. a used car. I went to others but bought from Phillipsburg Easton Honda because the staff went above and beyond. They listened,answered all my automotive questions, and better yet they carry accessories so you don't have to try and make the floor mats fit later. They were very friendly, not pushy and I absolutely will not buy from any other car dealer. This was my second purchase from Phillipsburg Easton Honda, but it won't be my last I can assure you of that. More

Looks like this is a standard story over at PE Honda. Agreed upon price on the phone and was told "Come in tomorrow at 9:00 AM to sign the paperwork" The next day Tom Cleary was busy, and another salesma Agreed upon price on the phone and was told "Come in tomorrow at 9:00 AM to sign the paperwork" The next day Tom Cleary was busy, and another salesman was given the job to write me up. Of course the price was higher! I left the dealership. More

My mother bought a Honda in 2009 and we were happy with the dealership. She just recently had a car accident and her Honda was totaled and needed a new car. She wanted to keep her payments down so we did s the dealership. She just recently had a car accident and her Honda was totaled and needed a new car. She wanted to keep her payments down so we did some research on four different makes and models of cars and wound up back at the Honda dealer and she bought the same car she had before. The whole experience was so friendly and smooth and she got her payments down even more than before. My husband and I are loyal GMC customers for the past 10 years but we have not been happy with the customer service lately and I was so impressed with how we were treated at Honda we decided to look into a new Pilot for ourselves. Not only did I fall in love with the Pilot but also with the staff, we got such a good price for our trade in, and such a good rate I was so impressed. Ed from finance went above and beyond for me with my loan I was so sure I could not get a good rate or payment but he did everything in his power to make sure I got what I needed and I was very impressed with him!! Thanks Ed, it meant alot to me. Doris and Patty from internet sales are two of the most wonderful ladies you will ever meet and are very genuine people that don't "forget" who you are after the sale is done. My salesman Frank Renna is very customer oriented and really listens to what you have to say, no pressure at all. He knows his job and does it very well, we feel like we have an instant "Honda Family". The staff I dealt with at the dealership is definately a real assett to the Honda name!! Thanks so much everyone....we are now loyal Honda customers, you guys are the best :) More

Salesman was way to pushy in that he wanted me to purchase on the spot when he was told in advance that I was just looking and not yet prepared to buy. He also claimed that the car he was trying to s purchase on the spot when he was told in advance that I was just looking and not yet prepared to buy. He also claimed that the car he was trying to sell me was a "demo" when in was reality, it a used car that had 25,ooo miles and was way overpriced. Never again!! More

Went to the dealership after working with Doris (internet sales). She said she would not be there when I got to the dealership, and referred me to Patty. When I got there, Wade greated me, and said that Pat sales). She said she would not be there when I got to the dealership, and referred me to Patty. When I got there, Wade greated me, and said that Patty was busy. He also said that the dealership is below sales by 40 vehicles, and the reason was that their lot was being paved and they lost business because of it. I knew the car I wanted, and had an idea of the price. I also had a trade-in, and also had an idea of how much I wanted. I was not happy with the price, so asked to see the invoice of the new car. Said he did not have access to it, nor did the manager. We went back and forth, and was offered $5,000 for my trade-in. Was not happy with that, so he went back to the manager, and offered $6,000 - amazing! However, I was still not happy with the price of the new car - made another offer - he came back with a counter-offer and $1,000 less for my trade-in. I was floored! I felt I was being taken advantage of, and felt like I was dealing with the banker on Deal or No Deal! He said that the manager may change his mind if I would be interested in the CRV-EX-L that they had on the lot. I expressed my dissatisfaction, and he said that I should not waste his time. I couldn't believe what I heard. I got up, and told him "Sorry to have wasted your time" and left. I passed Patty on the way out, and told her I was out of here and told her what Wade had said. I was shaking when I got into my car. I had wasted 2 hours of my time, and then on top of that was told that I was wasting his time. I sent an e-mail to Doris (a total of 2 sentences), and received a response saying that she was surpised to hear that I had a problem with Wade, and that she would speak to him. I never received a call/e-mail, nothing! I called her the next day, and to again express my disappointment. She listened, thanked me for calling, and that was it! I took my business to Princeton Honda, who I highly recommend. I was given $6,500 for my trade-in, and got the best price for the CR-V. DO NOT do business with Phillipsburg-Easton Honda - you are wasting your time if you do. More

I applied for a pre-approved loan through USAA and was quickly approved. So on Tuesday (March 9, 2010), with a blank check in hand, I went car shopping. I found a nice, loaded, 2004 Chevy Malibu LT, at Ph quickly approved. So on Tuesday (March 9, 2010), with a blank check in hand, I went car shopping. I found a nice, loaded, 2004 Chevy Malibu LT, at Phillipsburg-Easton Honda in Phillipsburg, NJ, and I decided that would the the car I would buy. When I sat down to to the paperwork I was informed that "someone else saw wanted the car earlier that day but the deal fell through." I signed the purchase agreement and filled out the check from my bank for the price of the car and thought I had just bought a car. They told me that since it was an electronic check I would have to wait a few days for the money to clear their account and they would call me when I could come pick up the car. The dealer filled out the necessary forms, faxed them to USAA, and the loan was finalized against the VIN of the Malibu. Fast forward to Friday March 13... I received a call from my salesman who told me there was a "problem" with the sale. Apparently the person who looked at the car earlier that day was "awaiting financing" but had a deposit on the car. I've sold cars in the past, and I know when someone puts a deposit on a car 9 times out of 10 they are going to buy it. She got wind that "her" car had been sold out from under her and she threatened to sue the dealer. My salesman asked if I could "wait a few days" to take delivery of the Malibu, to which I said "no." His response was "you don't have a choice." So here I am, with a purchase agreement in one hand and a loan (which is accruing interest) in the other, but no car in the parking lot. The used car manager at the dealership said he will call me tomorrow to tell me if the car is mine or not. The used car manager said it was an "honest mistake" that they sold me the car and "it shouldn't have happened." They knew from the beginning that there was a deposit on the car, but yet still sold me the car, they took my check, they filled out the forms, they faxed the forms, and they accepted USAA's money for the car. USAA's representatives told me that legally the car is mine since I have a loan that the dealer processed with the VIN from the Malibu. If for some reason thee car is sold to the other person and not me then the only way to cancel the loan is to have the dealer send a payoff to USAA and close the loan (which will still show up as a loan on my credit report), then I will have to re-apply for a loan to buy another car. More