Phillipsburg-Easton Honda

My parents recently bought a new Honda Accord, which inspired me to purchase a new car myself. My mother called Frank, their previous salesman, and he quickly returned her phone call the following morni inspired me to purchase a new car myself. My mother called Frank, their previous salesman, and he quickly returned her phone call the following morning. He was fast, efficient, humorous, and extremely personable; it was not the typical day at the dealership. Frank was willing and determined to find the right car for me, and was not pushy on my decision. Ultimately, I ended up purchasing the new 2012 Honda Civic! More

I went to this dealer few days ago and the sales person gave me a price and they told me that the price they gave me is the best price and only valid for that day. They asked me to make a deposit. I told gave me a price and they told me that the price they gave me is the best price and only valid for that day. They asked me to make a deposit. I told them I will come back next day because I already got calls from other dealers with best quotes from truecar.com. They were not happy that I didn't make a security deposit. I think as a customer I have right to negotiate the price and do some research before buying the car. The only reason I went to this dealer is because he is local to my town, Easton, PA. The next day I went to some other dealer who followed up with me on truecar.com price. But I didn't like the color of the Honda CR-V they had. So, I called up Phillipsburg Honda dealer again and told them that the other dealer gave me a better price than they offered me a day ago but the only reason I didn't buy the car from them is because I didn't like the color. After some negotiations we came to an agreement on price over the phone. I decided to go and buy the black Honda CR-V at Phillipsburg Honda. I actually had the cash amount in full and I also prepared the check. But when I went to see them, they changed the price and also I felt like they were very rude to me. When I first met these people I didn't like their behaviour but they got the color and the car I want to buy. So I went to them again though I was not interested. I got really hurt with their behavior. They made me wait long and the sales person started negotiating the price again....! Some bad acting, phone calls inside the glass doors, felt like they were laughing at me.. and after sometime the sales person came back to me and told me that they can't sell the car to me for the price they quote me over the phone and told me it must have been a miscommunication over the phone. I didn't say a word and left the place immediately. I got couple of calls again from some other agents few days after and also today asking me about my experience at the Easton-Phillipsburg Honda dealership. I think it was trick to get the customers back to their store. Not exactly sure why they called me again.. I was really surprised and disappointed. I have no idea why this dealer have some good reviews online and I think they are doing business for years in this area. I actually bought new cars immediately after I left their place and I am glad that my money didn't go to Phillipsburg - Easton Honda dealer. I prefer paying some extra money to decent people than to people who doesn't know how to behave with the customers. I will never refer anybody to these people. Their management must take action now and train their people on how to deal with customers. More

Had a great experience purchasing a new Honda Accord. Our salesman, Frank Renna, was very knowledgeable worked with us on the pricing and trade in value of our Honda Civic and we left very satisfied with Our salesman, Frank Renna, was very knowledgeable worked with us on the pricing and trade in value of our Honda Civic and we left very satisfied with the value we received for our price. Frank has a 'hobby' of taking a photo of himself and his satisfied customers, and having our picture taken with Frank and our old/new vehicles was a fun way to wrap things up. More

Frank Renna is a terrific salesman. Doris and Ed are also great. Frank listened to us and couldn't do enough for us. Frank and Doris especially addressed our concerns when on the day we took possesion of our great. Frank listened to us and couldn't do enough for us. Frank and Doris especially addressed our concerns when on the day we took possesion of our 2012 Civic-- Consumer Reports announced that they could no longer recommend the Civic because of problems they saw with the braking/ride/and interior quality. We subscribe to CR and used their reviews in our efforts to replace our '98 Accord with 340000 miles on the odometer. So the news which broke that night on TV shocked us because we had decided to stay with Honda after a long and tiring search for a new car. The forecast now for the 2012 Honda Civic will be low scores on the three above categories in the future. But we believe in Frank and Doris and Ed-- that the dealership will be there for us as time goes by. We keep our cars in good shape. Besides the '98 Accord which we let go because of a worn out steering rack and a busted ball joint-- we still have our '91 Civic hatchback with 170000 miles and which we bought at P'burg-Easton Honda. So we thank very much Frank and Doris for the reassurances in the last couple of weeks. More

Repeat Customer-Bought my first CRV with them in 2003, from Ed whom I am happy to say is still at the Dealership in a different capacity. People and Service are exceptional. Dave takes a very personal int from Ed whom I am happy to say is still at the Dealership in a different capacity. People and Service are exceptional. Dave takes a very personal interest in what you want and goes out of his way to deliver. Dave continually follows up and once the deal is made, still continues to check in to make sure you are happy and satisfied. Highly recommend More

Both David Iskols and Doris Walters were extremely helpful before and during my purchase of my 2011 Honda Accord EX-L. They also gave me a good price. Worth visiting this dealership. helpful before and during my purchase of my 2011 Honda Accord EX-L. They also gave me a good price. Worth visiting this dealership. More

We LOVE this dealership!This was our seventh vehicle. We drive right past a PA dealership to always be far more than satisfied here at Phillipsburg Easton Honda!!! drive right past a PA dealership to always be far more than satisfied here at Phillipsburg Easton Honda!!! More

All of the people that were involved in the purchase of my car helped me in every possible way. I am so thankful for all this dealership has done for me to be able to get a car all on my own. Thank you so my car helped me in every possible way. I am so thankful for all this dealership has done for me to be able to get a car all on my own. Thank you so much Pburg-Easton Honda. I will definitely be back for my next car, and tell all my family and friends to buy from you! More

Salesperson was outstanding. He was knowledgable and was able to answer all questions asked. He was professional, not forward. He listened to our needs and worked with us. Ben made our experience at Easto able to answer all questions asked. He was professional, not forward. He listened to our needs and worked with us. Ben made our experience at Easton Phillipsburg Honda a great one. More

Everyone was very friendly. Not at all pushy and allowed me to take my time. They helped me through the whole process easily and after a tour of the facility I will be taking my beautiful CRV back there f me to take my time. They helped me through the whole process easily and after a tour of the facility I will be taking my beautiful CRV back there for routine service. This is my 4th Honda and I would say that this was the nicest dealership I have been to. Worth the extra miles I traveled (past another dealership) to get the car I wanted. More