Phillipsburg-Easton Honda
Phillipsburg, NJ
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This was my first experience with this dealership & Honda. Mr Cleary was very honest & accomodating. Mr Vatne, a typical salesman. Overall, it was a good experience & I feel, I purchased a quality vehi Honda. Mr Cleary was very honest & accomodating. Mr Vatne, a typical salesman. Overall, it was a good experience & I feel, I purchased a quality vehicle with a company that stands behind their products. More
Mr. Fruscella and Mr. Hernandez treated us like family the minute we walked into the dealership. They accommodated us in every possible way while waiting for bank verifications and ordered pizza for me,my the minute we walked into the dealership. They accommodated us in every possible way while waiting for bank verifications and ordered pizza for me,my wife, and my son during that time. We purchased a new CRV and a Fit and couldn't be happier. All employees we encountered were genuinely happy and friendly. We were long life GM buyers, but are now elated to be part of the Honda Family. The dealership was clean and we will be using their service department for all of our needs. More
Anthony, AJ and several other individuals that I had interaction with no matter how brief were very friendly. The organization was interested in my experience(s) on a whole. Not simply your working wi interaction with no matter how brief were very friendly. The organization was interested in my experience(s) on a whole. Not simply your working with Anthony, I'm sure he will be with you. The folks at Phillipsburg Easton Honda work as a team. That goes a long way in today's business word. I would and already have recommended both Anthony and the dealership to others. More
Joe was very friendly and made buying a vehicle an easy process. After our test drive Joe made a point of showing us the service department, which looked very impressive. The truck we bought was priced r process. After our test drive Joe made a point of showing us the service department, which looked very impressive. The truck we bought was priced reasonably and the values on our two trade-ins exceeded our expectations. More
We came to look, not to purchase, but we knew we were in for an experience when your salespeople met us by our car. We were so impressed with the facility and everyone from the sales to finance departments for an experience when your salespeople met us by our car. We were so impressed with the facility and everyone from the sales to finance departments' ability and willingness to help us that we drove off in the car we wanted that night. The whole process was fast and easy, and we would recommend Anthony to anyone! More
Moriah was an excellent salesperson. She took a genuine interest in our situation and found the perfect vehicle for our needs and budget. We were able to drive home in our new Honda the same afternoon. interest in our situation and found the perfect vehicle for our needs and budget. We were able to drive home in our new Honda the same afternoon. More
Where do I begin with our visit to Phillipsburg Easton Honda... My wife and I were pretty set on wanting to lease a new Accord. Our Saleswoman seemed fine but there were definitely some things a little of Honda... My wife and I were pretty set on wanting to lease a new Accord. Our Saleswoman seemed fine but there were definitely some things a little off from the start. Interestingly, after explaining what it is we were looking for, she went and got a car for us to test drive. Nothing odd there except she NEVER ASKED FOR MY DRIVERS LICENSE!!! After the test drive we narrowed down exactly what color we wanted and the options most important to us. We wanted leather seats but not all the options of the EX model and the cost that went along with them. Her solution was to have leather seats put into an LX model. Fortunately for us we discovered ON OUR OWN that they have an Accord Special Edition that has the leather seats and is much cheaper then the EX. So we ask "Do you have this Special Edition in white with tan leather?" Her response, "Let me go inside and check." Once inside we walk through the showroom and RIGHT PAST a white with tan leather Accord Special Edition!! She didnt even know what was sitting in her own showroom directly in front of her desk!! Fast Forward past all the money business. It gets to 9pm(closing time) and they had not gotten approval for our lease so we put a $500 deposit down to hold the car. Next day I get a call that there's a "Pending Approval" so I am asked to bring in "Proof of Income" which as a self-employed Landscaper was my last years tax returns. That apparently wasnt enough to get me approved. Next day I get another call saying "We have another Pending Approval!" Not wanting to have to leave work early I asked for the details over the phone. That was "too complicated" to explain to me over the phone. So stupid me I quit work early, drug my wife and her 3 yr old cousin to the dealership, only to go into the Finance Managers office and have him say "You've been pre-approved to purchase a car for $XX,XXX!" So let me get this straight... I can have a $390/month payment for 6 Years but not a $283/month payment for 3??!! Needless to say we left rather angry and disappointed. This is where it really gets BAD!... Next day(Saturday) I call the dealership to get my $500 deposit refunded. Saleswoman says we are really busy today I will try to do it but if not I will first thing on Monday. Monday she calls and has me give my dedit card info to the receptionist to refund the money. The receptionist says "Oh I'm sorry I can't actually do your refund. The girls upstairs handle that and they aren't in today." Funny thing is the receptionist is the one that took the money in the first place! Tuesday I call again to make sure my money has been refunded. Receptionist says "Yes I see your information right here I'll pass it along to the girls upstairs they will have that done tomorrow." Next day I call AGAIN...Finally they claim to have refunded the money to my debit card(4 DAYS AFTER MY INITIAL REQUEST). Here it is a week later and I just got the money in my account this morning. After this horror story we went down the street to MULLER HYUNDAI, picked out an awesome car, and were approved for the lease. My wife and I will probably look at the Accord again after our lease is up but we will DEFINITELY NOT GO BACK TO PHILLIPSBURG EASTON HONDA!!!!!!! More
Dan Dunlap was very attentive to our needs. This is the Dan Dunlap was very attentive to our needs. This is the second car we have leased from Phillipsburg Easton Honda and we have had Dan as our salesman Dan Dunlap was very attentive to our needs. This is the second car we have leased from Phillipsburg Easton Honda and we have had Dan as our salesman both times. We would absolutely recommend both Dan and the dealership to friends and family! More
Dan was very detailed and helpful.. love my new CRV and we also purchased a Fit from him the week before. everyone at the dealership was fantastic and it was a great experience. we also purchased a Fit from him the week before. everyone at the dealership was fantastic and it was a great experience. More