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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,041 Reviews

2,041 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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March 17, 2025

When performing annual service, the screen on Durango was completely changed and no amount of digging through manual has shown how to fix it. They should take a screenshot before they start, and/or make a no More

by GAILSONENMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Mar 20, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Gail, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

March 15, 2025

It was fast and efficient The waiting time was almost like nothing I was really impressed More

by Kerry33
Recommend Dealer
Yes
Mar 15, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out, Kerry. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

March 13, 2025

This was my first time using this service department. Anthony was very helpful and explained the recall and what would be done. More

by tonys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 14, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind service review. Anthony and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

March 13, 2025

I am thankful for the professional employees at Phillips. They always explain the service they have performed on my Chrysler 300C to my understanding. And they are friendly and courteous. More

by GLPUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 14, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 11, 2025

The service center is top notch. They have been very honest, friendly and helpful when we I've had work done there More

by will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Will, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

March 11, 2025

Excellent service everyone was nice I really appreciate your service thank you so much hope you’re doing good More

by Jimmielee241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Vivian Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jimmie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

March 10, 2025

Very pleased with the service. Professional, courteous, timely, friendly, job was completed. Truck runs smooth. More

by HAPPYFACE0
Recommend Dealer
Yes
Employees Worked With
Service - oil change & rotate tires
Mar 10, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

March 10, 2025

I've said this before, your service is great! ! Your staff are professionals. Ya da da More

by glgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 10, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

March 10, 2025

Always treated with respect and always have both sales and service do what they say they are going to do and do it quickly More

by ECGREENFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

March 07, 2025

Came if for a recall issue and almost walked out with a newer car. Wasn't looking for a new car but we will be back to buy from Jessica for sure. Loved the dealership and attention from Jessica More

by GSKJackson1
Recommend Dealer
Yes
Employees Worked With
Jessica in sales and someone from service
Mar 07, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. Jessica and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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