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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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June 27, 2020

New Customer I just moved up from South Florida and needed a service for my Durango. I was referred to Jim Garvin. Even though the Dealership service was very busy More

by jimd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin-Asst. Service Manager
June 24, 2020

Quick service - get there early and they work hard to get you in and out. Have been getting oil changed for several years now. Thank you More

by Dan
Recommend Dealer
Yes
Employees Worked With
Do not remember names
June 17, 2020

Phillips Service department is always five-star for me since I have been dealing with them since 1980. They are always professional, friendly, sensitive to the needs of customers and pleasant. More

by davnan
Recommend Dealer
Yes
Employees Worked With
JimGarvin
June 17, 2020

A great dealership all around. Very friendly and helpful. I would recommend them to anyone. They have taken great care of me. Service was awesome and very timely More

by Scatpack13
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Cummings, Jon Gonyer, Matthew Hurd, Dennis Ross, David Hoff
June 10, 2020

Oil change Elliot addressed my concerns and quickly got me in and out. Very Happy! I do not have any thing else to say to make the 25 words. More

by MKRAAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliot Butts
June 06, 2020

I really think the experience was excellent, but will only say the waiting area was a little full and really could use a little cleanup during the day. Crumbs on seta, tables, floors etc. More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Elliot Butts in Service area
June 06, 2020

I just didn’t feel the price was good I felt it was way too much. I guess the labor charge was the issue. But the service tech Jeff Smith was great. More

by mhinkle626
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
June 05, 2020

Warranty issue with check engine light. Took just under one hour to replace faulty sensor. Would have liked to see the customer seating more spread out during the Covid-19 pandemic. Seating was the same as More

by steve
Recommend Dealer
Yes
Employees Worked With
Service
June 04, 2020

Excellent Service Scott made me feel like a VIP. All personnel related to service comport themselves in a professional manner and are always friendly from scheduling t More

by sukaboy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
June 02, 2020

I enjoy the people that work there’re service is done quickly and my vehicle is returned in a clean condition and I like your product More

by Abragoli
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
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