Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
New Customer I just moved up from South Florida and needed a service for my Durango. I was referred to Jim Garvin. Even though the Dealership service was very busy I just moved up from South Florida and needed a service for my Durango. I was referred to Jim Garvin. Even though the Dealership service was very busy that day, Jim got my work and a few special requests done completely and in a timely manner. Having owned a dealership and run them all my life, I can appreciate a job well done. Jim Garmin is up front and easy to trust. The service work was done in a very professional manner and shows an appreciation for customer satisfaction. I have switched my home dealership to Phillips. More
Phillips Service department is always five-star for me since I have been dealing with them since 1980. They are always professional, friendly, sensitive to the needs of customers and pleasant. since I have been dealing with them since 1980. They are always professional, friendly, sensitive to the needs of customers and pleasant. More
A great dealership all around. Very friendly and helpful. I would recommend them to anyone. They have taken great care of me. Service was awesome and very timely I would recommend them to anyone. They have taken great care of me. Service was awesome and very timely More
Oil change Elliot addressed my concerns and quickly got me in and out. Very Happy! I do not have any thing else to say to make the 25 words. Elliot addressed my concerns and quickly got me in and out. Very Happy! I do not have any thing else to say to make the 25 words. More
I really think the experience was excellent, but will only say the waiting area was a little full and really could use a little cleanup during the day. Crumbs on seta, tables, floors etc. only say the waiting area was a little full and really could use a little cleanup during the day. Crumbs on seta, tables, floors etc. More
I just didn’t feel the price was good I felt it was way too much. I guess the labor charge was the issue. But the service tech Jeff Smith was great. too much. I guess the labor charge was the issue. But the service tech Jeff Smith was great. More
Warranty issue with check engine light. Took just under one hour to replace faulty sensor. Would have liked to see the customer seating more spread out during the Covid-19 pandemic. Seating was the same as one hour to replace faulty sensor. Would have liked to see the customer seating more spread out during the Covid-19 pandemic. Seating was the same as pre-pandemic. At one time there were 7-8 customers and only 3 were wearing masks. Did not see any employees wearing masks. More
Excellent Service Scott made me feel like a VIP. All personnel related to service comport themselves in a professional manner and are always friendly from scheduling t Scott made me feel like a VIP. All personnel related to service comport themselves in a professional manner and are always friendly from scheduling to payment. More