Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,927 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I just didn’t feel the price was good I felt it was way too much. I guess the labor charge was the issue. But the service tech Jeff Smith was great. too much. I guess the labor charge was the issue. But the service tech Jeff Smith was great. More
Warranty issue with check engine light. Took just under one hour to replace faulty sensor. Would have liked to see the customer seating more spread out during the Covid-19 pandemic. Seating was the same as one hour to replace faulty sensor. Would have liked to see the customer seating more spread out during the Covid-19 pandemic. Seating was the same as pre-pandemic. At one time there were 7-8 customers and only 3 were wearing masks. Did not see any employees wearing masks. More
Excellent Service Scott made me feel like a VIP. All personnel related to service comport themselves in a professional manner and are always friendly from scheduling t Scott made me feel like a VIP. All personnel related to service comport themselves in a professional manner and are always friendly from scheduling to payment. More
Great service Came to the dealership for a repair and was completed and ready with 30 minutes. The staff was friendly and polite. The waiting area was clean, and ve Came to the dealership for a repair and was completed and ready with 30 minutes. The staff was friendly and polite. The waiting area was clean, and very welcoming to the customers.. More
did their job I brought in my truck for factory recall, made an appt. ,I showed up early and they took my truck in right away. 30 minutes later I was going home in I brought in my truck for factory recall, made an appt. ,I showed up early and they took my truck in right away. 30 minutes later I was going home in my truck. the repair was done as promised. More
Scheduled service, took me on time, called when completed. A painless experience. All employees were courteous and friendly. I will use again. All work completed as promised. completed. A painless experience. All employees were courteous and friendly. I will use again. All work completed as promised. More
Outstanding First Visit This dealership lives up to its promises. It promised complimentary services and it delivered. The appointment I got was when I wanted it, and the c This dealership lives up to its promises. It promised complimentary services and it delivered. The appointment I got was when I wanted it, and the car was completed when they promised. The work completed was as desired. And, they were not trying to sell additional services. Really good experience. More