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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 12, 2022

The service was done in a timely manner. The waiting area is spacious and clean. Thanks. More

by JGIBSONRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 11, 2022

Everything went very smoothly they are very polite and advised me when my car was done with the oil change More

by KMOORE871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2022

They were very professional. They explained what they were going to do to my Jeep.Did not take very long for them to do the work and I was very pleased... More

by MLEWIS506
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross
Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 10, 2022

Needs face-lift in customer waiting area in order to remain competitive. Lots of competition. More

by PACKARD745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service
Sep 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the feedback. We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2022

Excellent to deal with honest love the service dept i highly recommend them to everyone. More

by SANDEELEE_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Sandee, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2022

In spite of being very busy, service personnel were courteous and helpful and answered questions about types of oil. More

by DAVEANDMARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Dave and Marilyn, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 09, 2022

Always do what they say, always prompt, always courteous and always makes an effort to be completed on estimated time. More

by BAR1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear JD delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 08, 2022

They were polite and my service was done in a timely manner. I will be back again. Thanks Kathryn Burk More

by Keb1935f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business and our team looks forward to serving you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2022

The service representative was very cordial and friendly. My vehicle was promptly serviced. I was very satisfied! More

by MAYLYNDA35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2022

Very clear explanation of the work and the costs, and then fast service. We will be back. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck
Sep 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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