Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,035 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,035 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Sort by
October 13, 2022
Recall work done faster than they said, and with none of the problems I’ve had elsewhere. the problems I’ve had elsewhere. More
by Flamingo
Verified CustomerEmployees Worked With
October 13, 2022
Nice dealership. Did not get a call when my vehicle was ready, had to return for more service due to the service technician not properly checking everything before re Did not get a call when my vehicle was ready, had to return for more service due to the service technician not properly checking everything before releasing the truck to me and damaged my dash and said there was nothing they could do about it. More
by richlagasse
Employees Worked With
Service Dept
October 12, 2022
Great dealer to go and get service love it thank you very much for the customer service much for the customer service More
by ANDYANDJOJO
Employees Worked With
Other Employees :
Marcus Mister, Mark Helfer, Jon Gonyer, Ronik Arroyo, John Keefe, Will Pardee
October 12, 2022
They called me with a diagnosis & had it fixed in less than 4 hours something that the Tampa Dealership had NEVER done for me. Their quickest with an appointment was 10 hours for a battery change which pr than 4 hours something that the Tampa Dealership had NEVER done for me. Their quickest with an appointment was 10 hours for a battery change which probably was what lead me to be stranded at Phillips in the first place. More
by Merjeep
Employees Worked With
James Garvin
October 12, 2022
I’ve always had bad experiences with the service department. This time was great. Derek is courteous and professional. It was a pleasure working with him. department. This time was great. Derek is courteous and professional. It was a pleasure working with him. More
by Dawnw0318
Employees Worked With
Derek
October 12, 2022
service was exceptional, from helping to get jeep towed to dealership, until it was ready to be picked up. was kept informed of the problems and the progress they were making on repairs several times dail to dealership, until it was ready to be picked up. was kept informed of the problems and the progress they were making on repairs several times daily. More
by psmallwood
Employees Worked With
October 12, 2022
They could remove my tires because of the lug nuts were worn out. They did not have any new ones in stock and they could do a tire rotation. The recall of my car was not done because they did not have any worn out. They did not have any new ones in stock and they could do a tire rotation. The recall of my car was not done because they did not have any parta on stock More
by javiercarrionjr
Employees Worked With
Didn't get a name
