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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,973 Reviews

1,973 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 22, 2022

My oil change and checking vehicle was done fast and efficiently. This is my go to place for my Jeep Wrangler. More

by kennethvialet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 22, 2022

Very easy drop-off, quick and efficient check-in, and large waiting room. Just had an oil change and it took about the same time as a chain can take. Everyone seemed friendly and happy, which suggests go More

by ESTHOMASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea. Don’t make this field required.
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 22, 2022

Didn't cost me anything. Didn't try to sell me anything or upsell uneeded services. More

by thomas.christopher33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 21, 2022

Anthony was very very helpful and attentive. We had a battery die on us at 4PM and he turned us around in 45 minutes with no appointment. He is the best. More

by KKREIDER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad to hear that Anthony was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 21, 2022

I brought my 2020 Ram Laramie in for service and was greeted by the very professional Jose. The customer service here is incredible. Was in and out of the service department in a reasonable time. Highly More

by Devonmmonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 20, 2022

Jose really made my morning he is so knowledgeable considerate and a wonderful employee people like him is what companies need today he showed compassion and understanding great job More

by Tellher.6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in the service department great service
Oct 20, 2022 -

Tellher.6 responded

Great job Jose thank you again

October 20, 2022

Excellent service and great communication would definitely recommend this dealer for all your service needs More

by Philip.Underwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 20, 2022

Thank you for being so prompt and professional we will be glad to use your next time More

by VIPER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 20, 2022

Charged me just to tell me they couldn't find nothing wrong with my truck. Tech must have been right out of school cause I took it to another mechanic and he knew right what was wrong. Also they took som More

by raymondjohnson98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept...I dont know names...they keep everything so separate amd vehicle goes thru so many hands so if something is wrong they blame the other person that handled the truck
Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, Raymond, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

October 20, 2022

were great were able to answer and take care of some of my issues and will make appt. to have rest taken care of More

by april_post48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stickley
Oct 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, April! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

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