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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,973 Reviews
Call Service Center (352) 732-7577

1,973 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 03, 2022

Had water pump change a couple weeks ago just noticed it is leaking again. This should not be happening More

by Danieltorres04521
Recommend Dealer
No
Employees Worked With
Service
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Dec 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Daniel, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2022

Have always had good service at Phillips especially from a tech name Jeff. Good job More

by BJHARGROVE
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 02, 2022

Our service person Aaron is awesome caring and cares about his customers thank you Aaron More

by LEEGIRAFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aaron always meets your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 01, 2022

Always had great service & have purchased a lot of vehicles from this dealership . No complaints!with them! More

by gcompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stickley, Dennis Ross, David Hoff
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Dec 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 01, 2022

Great service in the front and back of shop thanks for helping me with my Dodge Challenger electrical issues More

by JOEY33
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Joey. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 01, 2022

Went above and beyond what I expected. Prompt attention and gave us a ride home util it was done. Very friendly staff. More

by lehill62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Service Dept
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Dec 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

December 01, 2022

My first visit and everything went great with my oil change. I walked around the lot and looked at Challengers hassle free with no pushy sales people. I will be back for sure. More

by Ms_ajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the young man's name
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Dec 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 30, 2022

Friendly person and staff made me feel welcome the mech George came out and explained everything they did to my jeep good job will come back. More

by GDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
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Nov 30, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

November 29, 2022

Check in was easy and the service rep Jeff was very informative. Service was completed in a timely manner. Very satisfied. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Colon
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Nov 30, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us, Jim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

November 29, 2022

Very efficient and knowledgeable staff. Good work at a fair price. Courteous and polite staff. More

by hatfield19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 30, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

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