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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,044 Reviews
Call Service Center (352) 732-7577

2,044 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 06, 2023

Always great service and staff. No run around price quotes just what my truck needs to get serviced or fixed. Derek and all the service staff are awsome and friendly. Get me in and More

by CRXJESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service is who I mainly see but everyone there is good
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Jan 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear that Derek and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

January 06, 2023

Service writer Aaron was courteous and professional. Correctly estimated time of repair and of course was quite reasonable. More

by DAVIDCWEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jan 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Aaron here at Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 06, 2023

I paid $2200. 00 for a rack and pinion that I didn't need. They were told that the power steering pump was leaking.. NOW I have to wait because the pump is on backo More

by WINONALIVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Jan 09, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

January 06, 2023

Friendly staff always get good service from the staff great waiting room hardly wait very long for service. More

by BEAMS4CHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Helfer
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Jan 08, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 05, 2023

Phillip's Chrysler jeep dodge is excellent service depth and staff thanks team Phillip's More

by cwilliams42033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrauth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, Ronik Arroyo, Will Pardee
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Jan 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

January 05, 2023

They were very good to work with. They did everything they said they would do. More

by rwburfield
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Vann-Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 05, 2023

My vehicle was in for a warranty repair and the service was awesome, quick and efficient. More

by SWACKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

January 05, 2023

Very pleasant interaction with the service writer. Punctual service to the. Vehicle It was ready very quickly. More

by JLS.SHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff service writer
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Jan 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. Jeff and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 04, 2023

The service was great. I didn't wait too much to get the car back. More

by PARMAND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I deed use the service department. I didn't know anyone there.
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Jan 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

January 04, 2023

They did not put an oil change reminder sticker on my windshield. It took twice as long as they said to complete the service. They did reset the change oil now alert. More

by Debbie2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 04, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, Debbie, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

Jan 05, 2023 -

Debbie2018 responded

k93my@gte.net

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