Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 3,185 reviews
Chase was awesome. He did as he said he would. You have a valued employee. He did as he said he would. You have a valued employee. More
Very courteous! The check in fir service was quick. My service rep Arron, kept me informed all throughput the day. My service took all day as I had quite a lot of m The check in fir service was quick. My service rep Arron, kept me informed all throughput the day. My service took all day as I had quite a lot of maintenance that had to be done. (i.e. transmission, differential, etc). More
Top notch, although it took two visits to determine and the need to replace the radio both the service advisor (Jim Garvin) and the tech Kennth were extremely impressive. When I picked up the truck Kenneth the need to replace the radio both the service advisor (Jim Garvin) and the tech Kennth were extremely impressive. When I picked up the truck Kenneth saw me and stopped to make everything was functioning and helped with reconnecting my iPhone. More
Derek Cummings always goes above and beyond in the service dept. He always takes care with making sure my vehicle is done in a timely manner. He is very knowledgeable and great to deal with. service dept. He always takes care with making sure my vehicle is done in a timely manner. He is very knowledgeable and great to deal with. More
Great customer service. Fast and efficient service. Friendly and professional staff, willingness to support and meet the needs of their customers without hesitation. I was Fast and efficient service. Friendly and professional staff, willingness to support and meet the needs of their customers without hesitation. I was very pleased. More
Great experience! I recommend for sure! I got treated really well, it was better than expected. I recommend for sure! I got treated really well, it was better than expected. More
Scheduled an oil change Tuesday October 22nd. When I pulled into service I was greeted by "is you keys in you truck?" I said "yes and how is your morning" with a response of "fine". John the Serv When I pulled into service I was greeted by "is you keys in you truck?" I said "yes and how is your morning" with a response of "fine". John the Service Supervisor took my information and said "we will call you in the waiting room". Neither said Good morning or how's your day, nothing. Once in the waiting room John walk in and on his way to the cash window shouted a name that no one heard. Dropped of the paper work and stated to walk by out when several customers "sir what was the name?". John turned and said" Santure" (my Last name) and walked out. I have has 12 oil changes at your location in the last 24 months, all of those times the service supervisor would say a name wait for the person to come up and review the service and answer and questions. Not this time. I sure your people work hard but your customer service sucks!!!!! I hope this finds the Service Manager and the Dealership Leadership team to use as a coaching moment. I have to drive 40 miles to get to your location would appreciate at least a Good Morning. I give you this feed back as I spent 35 years in the customer service business and would get frustrated because it's not that hard.. More
Had a great experience as always! We have purchased several vehicles from them and couldn’t be happier with how smooth things are run We have purchased several vehicles from them and couldn’t be happier with how smooth things are run More