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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.3
3,262 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 3,262 reviews

December 10, 2024

Jeff in service was fantastic. He was courteous, Very knowledgeable and very respectful. It also seemed that all of the service members were very nice and helpful More

by DOLPHIN0866
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John
Dec 11, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 09, 2024

I showed up on a Monday morning with no appointment after an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent cust More

by Jamie
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Jamie, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 07, 2024

The lack of communication between the service advisor and me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insul More

by KERKELA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service advisor
Dec 09, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2024

Your agent done a good job keeping us informed about progress being made an explained what was being done More

by ALVINLLACEFIELD34
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeffrey smith
Dec 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Alvin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2024

Wanted to see damage parts that required replacement as this was a very expensive and comprehensive repair in excess of $4300 More

by Cliff
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
Dec 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry you didn't have a 5-star experience, Cliff, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2024

Who changed my oil and filter did a poor job I had all over under my hood and they didn’t even clean the oil from when they took off the oil filter oil spots all over my concrete what a mess. More

by SANLUBAR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
Dec 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2024

Did not buy my 2016 Ram from this dealership but have had all my service done here, will most likely buy my next Ram from Phillips More

by TREILLYREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service dept.
Dec 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2024

Very professional and organized. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. More

by LYNAMJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service supervisor.
Dec 04, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2024

Our service writer got us right into the garage and finished in about 20 minutes. Great service. More

by GSTANSFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2024

A thousand dollars less cost would have made it a five star rating all round . More

by MONARCHLITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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