Phillips Chrysler Jeep Dodge Ram

At 62 I found it to be one of my smoothest and easiest buying experience ever . No hassle no game playing . let’s face it No one has time to play games or desire. I would highly recommend this team! Bes buying experience ever . No hassle no game playing . let’s face it No one has time to play games or desire. I would highly recommend this team! Best of all no hidden prices, The price I was quoted was the actual price . More

Work completed fast. Friendly staff, price was fair. Building and restroom were clean. We be back in the future Friendly staff, price was fair. Building and restroom were clean. We be back in the future More

They have been guessing trying to figure out what is wrong with my vehicle at my expense. $3,000 later and it still is not fixed going back again Friday to see what they're going to do about this. All I wrong with my vehicle at my expense. $3,000 later and it still is not fixed going back again Friday to see what they're going to do about this. All I can say is there better not be any more money out of my pocket and they better fix it More

Left with as many issues as I came in with. Called right away, have never gotten a call back. Asked to have recall work at least scheduled, again, no follow up. Will find another dealer. Too ex Called right away, have never gotten a call back. Asked to have recall work at least scheduled, again, no follow up. Will find another dealer. Too expensive to accept that level of service. More

Just started going to this dealership for service on a car so was shopping for another and decided to give them a shot. Marcus is a great guy and not pushy. We did the deal on a pre-owned vehicle, after d car so was shopping for another and decided to give them a shot. Marcus is a great guy and not pushy. We did the deal on a pre-owned vehicle, after driving the convertible there was a few things I asked to take care of. All though 1 repair took a few weeks not due to them but a GM dealership I was informed all the way. Marcus stayed on top and so did the general manager. Thier aim was to please and keep a customer no matter what. Picked the car up yesterday and of course time will tell but for now we are very happy the way we were treated. More

The mechanics that did the work were excellent, but the gentleman that checked me in wanted to refer me out to another garage, he actually called them to see if they would work on my car when I had already gentleman that checked me in wanted to refer me out to another garage, he actually called them to see if they would work on my car when I had already told him only the dealer can do it, which is exactly what the garage he called told him he did check me in against his better judgment. As I said mechanics were excellent. I was just getting the airbag passenger seat reset More

July 12, 2024. Jeff was really helpful to me as neither of my keys to my Dodge van would unlock my doors. He found the problem quickly, fixed them both and had me Jeff was really helpful to me as neither of my keys to my Dodge van would unlock my doors. He found the problem quickly, fixed them both and had me on my way in a very short time. Thank you Jeff! Bruce Henry More

I initially showed up to test drive the Jeep Cherokee Trailhawk and as nice as that was Ken and I went into the show room and I saw the hornet and knew I had to have it. Ken got it worked perfectly for m Trailhawk and as nice as that was Ken and I went into the show room and I saw the hornet and knew I had to have it. Ken got it worked perfectly for me and couldn't be happier. More

Ken was an amazing salesman. He really went out of his way to make me happy with upgrading from a wrangler to my new to me gladiator. The experience from start to finish was grea He really went out of his way to make me happy with upgrading from a wrangler to my new to me gladiator. The experience from start to finish was great. Even the finance guy was pleasant and wasn’t pushy at all with selling us additional things we didn’t need. Overall great experience and a lot of it is because of great people like Ken that make the process not painful but fun. More

Friday, 5 July 2024, Ocala heat index 100+, 2022 Jeep Grand Cherokee Limited. Sat in vehicle for about 15 minutes with engine running (air conditioner). When ready to leave could not move shift knob Grand Cherokee Limited. Sat in vehicle for about 15 minutes with engine running (air conditioner). When ready to leave could not move shift knob out of park. Engine died. "Start" button would not move, all dash electronics on display, but showing unknown display, opened hood heard fairly loud tone coming from somewhere in the engine compartment. VEHICLE WOULD NOT START; NEITHER ABLE TO SHUT DOWN ELECTRONICS, NOR MOVE THE SHIFT SELECTOR OUT OF "P". Called Phillips Chrysler Jeep Dodge Ram hoping to speak to a mechanic for possible assistance and got nothing but a run around, only wanting me to speak to a scheduler. Explained situation NUMEROUS TIMES and was finally transferred to Service manager extension. Voicemail. THREE times. No return call, however he did call the following Monday, apologized for not getting back to us and said he was on vacation that Friday. No one knew he was out???? After nearly two hours waiting for AAA tow (gold member), vehicle started and has run fine since. Intend to inform Jeep Corporate of something defective that needs investigating and will NEVER return to Phillips More