Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,187 reviews
While the check in process was enjoyable, our rep didn’t disclose hidden charges. In the end we were charged for things that weren’t disclosed. When we asked to speak with someone about it we were told it w disclose hidden charges. In the end we were charged for things that weren’t disclosed. When we asked to speak with someone about it we were told it was his day off and have still never heard from anyone. We feel taken advantage of. More
Jeff really stepped up and helped me out with an issue I was having with my Ram that had been a problem since I bought it from this dealership 2 years ago, brand new. He listened to my problem and had the s was having with my Ram that had been a problem since I bought it from this dealership 2 years ago, brand new. He listened to my problem and had the service department inspect the radio instead of just saying, there will be an update coming out that will fix it, like I had been continuously told when I brought the issue to the dealership over the course of those two years of owning my Ram. That inspection concluded there was a short in the radio. Jeff had the radio replaced for me and just like that, problem solved! Thanks again, Jeff for your help and for actually finding me a solution! More
The salesman Brian was very nice. The finance woman was rude and kept asking me to purchase things. I said no to 10 times. The finance woman was rude and kept asking me to purchase things. I said no to 10 times. More
They just tell you what you want to hear to get the sale. I was told I would get the extra key when the sales man talked to the previous owner to get it. Never received the key nor did they have one made for I was told I would get the extra key when the sales man talked to the previous owner to get it. Never received the key nor did they have one made for me. I’ve never bought a vehicle that came with one key from the dealer. Maybe I should have kept a key from my trade in!!! They happily gave me the number to their “ Key Guy”.so I can have him make one for me… skip this place!!! More
This visit was nothing short of outstanding! Jose had me in and out in no time. I’m not a big fan of the customer service experience at this location. Some act like they are doing you a favor bu Jose had me in and out in no time. I’m not a big fan of the customer service experience at this location. Some act like they are doing you a favor but Jose goes out of his way to accommodate and make you feel appreciated. Jose sets the standard that I feel his peers should follow. More
Best dealership ever, great staff, great communication always friendly. Gets things done in timely order always friendly. Gets things done in timely order More
As usual, very professional service staff and work was well done and timely. Wouldn’t go elsewhere. well done and timely. Wouldn’t go elsewhere. More