Phillips Chrysler Jeep Dodge Ram

CJ has gone over and above to ensure our purchase experience has been exceptional. Even after the sale he has helped us out dealing with the service department to get some issues the attention that experience has been exceptional. Even after the sale he has helped us out dealing with the service department to get some issues the attention that was requested. He is very polite and professional in his role as a salesperson. More

Thomas, Thank you for your patience and honesty while working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able working with us to make our recent purchase of a Jeep Grand Cherokee. We have visited your dealership many times and feel fortunate that we were able to work with you on this purchase. You made the process easy; understanding our requirements and making sure we would not be disappointed after the purchase. You are a solid professional and pleasure to work with. More

We have been communicating with Dale for the past 5 years - trying to find the right vehicle for us. Dale always greeted us warmly and over the years earned our business. Our recent purchase of a Jeep Grand - trying to find the right vehicle for us. Dale always greeted us warmly and over the years earned our business. Our recent purchase of a Jeep Grand Cherokee Summit was a testament to Dale’s work ethic and desire to meet a customer’s needs. Dale, we were finally able to purchase a vehicle from Phillips due to your honesty and tenacity. Your professionalism is appreciated! More

Best Jeep dealership I have ever dealt with, and salesman Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating Thomas Bivins is the best! I've purchased two Wranglers from him and have been extremely happy with both. Thomas is very attentive and accommodating to what I want in a vehicle. I've never felt any pressure to purchase something that wasn't exactly what I want. Their service department is also the best I've found. All employees are very courteous, knowledgeable, and competent at what they do. Will not purchase a vehicle from anyone else. More

Mike Stickley Is The BEST! He went above and beyond to see that the vehicle we purchased was exactly the one that met our needs. He was extremely through and explained every s He went above and beyond to see that the vehicle we purchased was exactly the one that met our needs. He was extremely through and explained every significant feature after we purchased the vehicle. Also, on a very hot afternoon he assisted 2 Senior Citizens in transferring our belongings to the new car. All aspects of the sale went very smoothly. Great Customer Service. More

The dealership really was knowledgeable and curious with our needs. Got us in the truck we needed. Very grateful for them. our needs. Got us in the truck we needed. Very grateful for them. More

GREAT DEALERSHIP! Can't express how much they helped us figure out the perfect truck for our food trailer needs. Very knowledgeable. Can't express how much they helped us figure out the perfect truck for our food trailer needs. Very knowledgeable. More

BobbieAnn approached me in the Service waiting area in a very friendly, professional manner. She asked what I was in for. I told her the issue, and relayed to her that the last time I was in Phillips CDJR very friendly, professional manner. She asked what I was in for. I told her the issue, and relayed to her that the last time I was in Phillips CDJR it took 3 hours to have my oil changed. I wasn’t looking forward to the wait….. The tech had told me an hour, 90 minutes tops. He was true to his word. I can’t remember his name, but I’d like to.recognize him as doing a good job. My check-in took a little while, even though there was no one in line, but he was straight forward. The service techs did a good job listening to the Customer, and we got the needed service completed. I had done my Homework and found out there was a TSB related to the symptoms I was experiencing in my transaxle. At first they tried to charge me $199 to run the diagnostic, then return the $$ when it was diagnosed. I did not accept this solution as I had previously spent 6 years at Chrysler building this 8 Speed Transaxle at the OEM plant(s) in Indiana. I have extensive knowledge of the failure modes, and the simple fix of reflashing the TCM. I would hope that anyone else experiencing this issue would not have been required to pay for it. Period. More

Bobbie Ann helped to make a very annoying service experience back into line. After multiple trips to service over 3 weeks I finally got my Grand Wagoneer back only to find out new problems existed. S experience back into line. After multiple trips to service over 3 weeks I finally got my Grand Wagoneer back only to find out new problems existed. She called me to find out if it was happy with my experience. Boy did she get an earful! It wasn’t her fault but she listened to me vent and then proceeded to rectify the situation. Within 20 minutes she saw to it that I was back up and running. As a long time business owner an employee like that is invaluable. She is definitely a great asset to your dealership. Jack Ford More

Dale was a huge help in the setup and delivery of my Jeep Grand Cherokee L Summit. He took his time to make sure I understood the settings in the car before I left the lot, and then he also was strategic in Grand Cherokee L Summit. He took his time to make sure I understood the settings in the car before I left the lot, and then he also was strategic in the delivery of my aftermarket side steps. It was a pleasure to work with him and I felt he was very interested in my well being and happiness with the vehicle. I truly believe he cared!! More