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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
965 Reviews

965 Reviews of Phillips Buick GMC - Service Center

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January 05, 2022

Service department (Zack) was very efficient resolving the problem and getting my back on the road. More

by dkk4sail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jan 06, 2022 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. Getting you safely back on the road is what it is all about.. We look forward to your next visit.

January 01, 2022

Very nice got job done fast will use again if we need to would recommend them More

by coltonunderpants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Phillips Buick GMC responded

5-Stars! Thank you for taking the time to review us! We strive to provide a seamless experience for customers, and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

December 29, 2021

Excellent service and results. Would recommend both service and “ lightning lube”. Thanks to the entire staff More

by e.wolf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Phillips Buick GMC responded

Thank you for the kind words. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication

December 29, 2021

Service department did a great job, I would recommend them to anyone. Keith the service manager was a great help and did a great job and I recommend him also. More

by TERRYDONMEYER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Phillips Buick GMC responded

Thank you so much Terry for the great review and the 5-Stars! I am glad to hear our service department took such good care of you and your vehicle. The kind words for Keith were very thoughtful and we look forward to seeing you again.

December 26, 2021

They were prompt and I appreciated their shuttle service. They secured the parts we needed and held them until I was available to have the recall parts installed. More

by j
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to review us and giving us 5-Stars! We strive to provide a seamless experience for customers, and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

December 26, 2021

Excellent service professional and friendly replaced my battery under warranty. Called to get a jump from dodge with in 20 minutes was on way to dealership More

by debraelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you. Debra for trusting us to get the job done and the great 5-Star review! We are pleased to hear that the rest of our service department were able to fix your vehicle’s issue.

December 23, 2021

Very quick do as they promise. Treated well just a wonderful experience. Looking forward to an ongoing relationship More

by sgarai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Phillips Buick GMC responded

Thank you for trusting us and coming in to service your vehicle. Your 5-Star review is much appreciated. We are so glad your experience was nothing short of fantastic.

December 23, 2021

Service was quick and easy! Drive in no appointment, oil change, minor repairs and I’m on my way. Got to love that! Thanks!! More

by BRUCEHAMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Phillips Buick GMC responded

Thank you for the great 5-Star review. We appreciate your business and the kind compliments. We really do strive to be the best and it is a pleasure to hear that we are doing well, directly from our customers. We look forward to helping again next time you are in need!

December 21, 2021

I was in and out very quickly wit a minor update to the I was in and out very quickly wit a minor update to the entertainment system More

by vubowel89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback and the great 5-Star review. Our customers are our greatest asset, and we value your business.

December 21, 2021

The service person tried very hard to please me @nd did a great job. Think maybe the extension on the warranty was a WASTe of money. Been very happy with the sales person and your service department. Merr More

by mike.godbey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Phillips Buick GMC responded

Thanks, Mike, for the 5-Star review. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication.

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