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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
968 Reviews

968 Reviews of Phillips Buick GMC - Service Center

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February 07, 2022

Everyone was very pleasant and work done in a timely manner. Will definitely go back More

by NSWIMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Phillips Buick GMC responded

We set high expectations for ourselves, so it is gratifying to hear they were met during your recent visit. We are here with that same great service whenever your vehicle needs maintenance. Thank you for the 5-Star review and your kind words are much appreciated.

February 05, 2022

I have had my car for 11 months. It is a lemon. I take it in all the time nothing ever gets fixed. It is the never ending story. I am very disappointed. More

by Kwatson2720
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Brandt
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February 04, 2022

Fast and efficient service and provided good info re recalls and oil leaks not previously known. More

by plm43rkm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the service and amenities that we offer. Thank you for taking the time to share about your positive experience. It was a pleasure to help you, and we look forward to seeing you again.

February 04, 2022

Easy to talk too. Explained process for recall. Called me when car was ready. Estimated time of repairs accurate. More

by Fernbeebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Phillips Buick GMC responded

Fern, we appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. Thank you for your business and we look forward to your next visit.

February 01, 2022

The service was great the service advisor was curdious and prompt to my vehicle issue's thank you very much zach. More

by Franceschicaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach 5star
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Feb 01, 2022 -

Franceschicaleb responded

Thank you for your service

January 29, 2022

I was from out of town and they were so curtious and helpful. They done everything they could do to get me back on the road home to my family. I would highly recommend them to anyone More

by Trying to get home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Phillips Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers. We strive to give all our guests great service while still getting things done in a timely manner. We are so glad that you felt at home here and gave us the opportunity to get you safely back on the road home again.

January 27, 2022

Dealing with salesman Bart Larue was a pleasure. He spent hours helping me find the right car that matched my price and size to fit in my garage along with another car and golf cart. The dealership has More

by JKW72107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Jan 27, 2022 -

Phillips Buick GMC responded

This feedback was wonderful to read - thank you for sharing! Our team aims to take excellent care of our guests and we are happy to hear that Bart hit the mark. Your 5-Star rating for us was very kind as is your recommendation of Phillips Buick GMC. We look forward to your next visit.

January 26, 2022

It took a couple if trips to the dealer but they got my vehicle fixed and kept me informed. They were professional and polite. More

by Peartree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack in service
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Jan 27, 2022 -

Phillips Buick GMC responded

We just love it when our customers give us 5-Star reviews. Letting us know how you felt about your visit with us is appreciated. Not everyone takes the time to tell us. Your review is like a pat-on-the-back for our team here at Phillips Buick GMC. Thank you. We look forward to the next time we see you.

January 25, 2022

They repaired our 2012 Buick enclave in a very timely manner. Replaced water pump. We are happy with the service we get from them. More

by mr58buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2022 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. We look forward to your next visit.

January 21, 2022

Zack has gone above and beyond to provide great service. Zack has gone above and beyond to provide great service. Came in for a replacement key fob a few weeks ago and he noticed a recall on my car. Called More

by etc2465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
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Jan 24, 2022 -

Phillips Buick GMC responded

We appreciate your kind words for Zach and the great 5-Star rating because it means our relationship is growing stronger. Using our experience and knowledge on your behalf is our privilege and we look forward to your next visit.

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